At Guild, we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver, but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office, roles based outside of our Denver office can sit in any of the following 30 states: AZ, CA, CO, CT, FL, GA, ID, IL, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
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If you are an Internal Candidate, please apply via our Internal Job Board.
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At Guild, we uphold our Core Values in everything we do. Our team emphasizes our Core Values in the following ways:
- Nurture A Learner’s Mindset -using a combination of feedback and reflection to gain productive insight into personal strengths and development areas
- Build Shared Success - building partnerships and working collaboratively with others to meet shared objectives
- Be an Owner - holding self and others accountable to meet commitments
- Create Belonging - recognizing the value that different perspectives and cultures bring to our company
Guild is hiring for an Engagement Manager, Employer Partner Services (Healthcare) to play a central role in Guild’s mission by building and maintaining positive relationships with current and new Fortune 1000 employers. In this role, you’ll develop an intimate understanding of the strategic needs of our employer partners in order to help them meet their talent objectives, unlock opportunities for their workforce, and deliver a strong return on investment.
Guild operates on the cutting edge of the Future of Work, partnering with the United States’ largest companies to innovate on how to educate and upskill millions of employees. These employers span industries, with a particular focus on employers with large populations of frontline employees, including Healthcare, Financial Services, Retail, Restaurants, and Telecommunications. The Employer Partner Services team is specifically focused on owning these employer relationships. Using a mix of strategic consulting, customer success and commercial orientation, the team manages and grows these large, strategic client relationships to enhance the impact of the program for both employers and employees.
As an Engagement Manager on the Employer Partner Services team, your core responsibilities will be:
- Establish and develop long-term strategic relationships with current and new employer partners, identifying their unique needs and how they can best be served by Guild’s current and future offerings
- Translate employer needs into account strategies, outlining clear roadmaps for success across Guild’s commercial outcomes, the employer’s strategic initiatives, and their employee’s educational and career goals
- Work or lead cross-functionally to ensure high-quality and efficient delivery of comprehensive sets of employer services
- Manage key work-streams to ensure employer partners efficiently implement and grow their use of Guild offerings
- Earn trust and increase client satisfaction through partnership support, insights, and critical initiative execution
- Mentor and advise junior team members in day-to-day account operations, deliverable development, written and verbal communications, and project management
- Contribute to the team culture of collaboration, dedication, curiosity, empathy, and trust
You are a strong fit for this role if you have:
- Knowledge and understanding of how to develop strong trust-based relationships balancing confidence, humility, and diplomacy at across a variety of roles / levels in an organization
- Excellent written and oral presentation skills (including with senior external audiences) with the ability to synthesize information and deliver strong story-telling
- Strong organization and project management skills, with a high attention to detail and the ability to keep track of both the high level progress and the small details
- Self-directed ownership of work, including structuring data-driven analysis, prioritizing workstreams, and managing deadlines
- Experience engaging cross-functionally with a broad range of internal and external partners
- Strong competence working with slide presentations and spreadsheets in G Suite or Microsoft Office
- Experience in B2B style partnerships, preferably at an organization where high-touch, long-term relationships were essential to the business’ success
- A drive to work hard and a plan for how you can refresh/recharge while working in a startup
- Something else? Wonderful, we’re curious to learn more about you!
We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of $130,000-$160,000, as well as company stock options.
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At Guild, we unlock the talent and economic potential of America’s workforce for employees and their companies. We partner with the nation’s largest employers—including Walmart, Chipotle, Discover, Hilton, Macy’s, Target, and The Walt Disney Company—to create cultures of opportunity that help them attract and retain top talent, while building the workforce of the future from within. By using our proprietary Career Opportunity Platform to develop education and learning programs that work in the real-world, thousands of employees at those companies have gained the skills, knowledge, and guidance they need to build a brighter future for themselves and their families—all without paying for tuition or career services on their own.
Guild is female-founded and a certified B Corp. The company has been named to the TIME100 Most Influential Companies of 2022 list, CNBC Disruptor50 list three years in a row, Inc. Best Led Companies list, Fast Co. World Changing Ideas list and the B Lab Best for the World list among many others.
Guild is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. We currently offer the following benefits:
- Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
- Access to a 401k to help save for the future
- Open vacation policy for employees to rest and recharge
- 8 days of fully-paid sick leave, to take the time to heal and or recover
- Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
- Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
PRIVACY NOTICE
I understand that I am applying for employment with Guild Education and am being asked to provide information in connection with my application. I further understand that Guild gathers this information through a third-party service provider and that Guild may also use other service providers to assist in the application process. Guild may share my information with such third-party service providers in connection with my application and for the start of employment. Guild will treat my information in accordance with Guild’s Privacy Policy.
I have reviewed and agree to Guild’s Privacy Policy as well as the privacy policies of the third-party service providers used by Guild associated with the application process. Please see the California Notice at Collection if you are an applicant that resides in the State of California.
