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Services for the Underserved

Offers services to underserved New Yorkers

Wellness Coach

Case Management & AdvocacyUpdated on Nov 5
Full-timeBronx, NY, USA$50k - $55k /yr

About the Job

Requirements

  • A bachelor's degree in Social Work or a related human service degree is required.
  • Two years of experience working with the people served and/or providing case management is required.
  • Two years of experience working with individuals with mental illness, substance use issues, and/or a history of homelessness, or two years of experience in the human services field, is required.
  • Working knowledge of email, Microsoft Word, Excel, PowerPoint, and the Windows operating system is required.

Responsibilities

  • Provide case management to an assigned caseload.
  • Develop and monitor individual service plans in conjunction with agency consumers.
  • Assist agency consumers with problem solving and crisis intervention.
  • Accompany agency consumers on medical, psychiatric, and public benefit appointments as necessary.
  • Act as an advocate for consumers as appropriate and encourage and support self-advocacy.
  • Identify problems in daily living skills and provide hands-on assistance and/or referrals to address them.
  • Support Facilities Management staff in ensuring maintenance of apartment standards outlined by S:US, OASAS, and other funders.
  • Provide supportive counseling to agency consumers as needed.
  • Conduct regular home and hospital visits as necessary.
  • Maintain strong working relationships with therapeutic support services to ensure quality of care.
  • Document all services in compliance with agency standards.
  • Assist with moves alongside consumers and staff, including lifting, packing, and cleaning.
  • Work as a member of the social service team to develop off-site recreation, socialization, educational, and skill-building activities that promote community inclusion and integration.
  • Liaise with community-based services and groups, including civic, social service, government, and business organizations.
  • Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings, and trainings.
  • Adhere to the on-call cell phone system to facilitate crisis intervention, emergencies, and other situations requiring immediate action.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience in group work, tenant organization, case management, referral, and/or community outreach is strongly preferred.
  • Experience or training in peer counseling or advocacy is preferred.
  • Bilingual English/Spanish speaking is preferred.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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