LV Petroleum

Runs travel centers and branded roadside dining

Retail Shift Lead

Retail Store ManagementUpdated on Nov 10

Full-timeHolstein, IA, USA$17 - $18

About the Job

Requirements

A high school diploma or equivalent is required.
One to two years of experience in retail or customer service is required.
Strong leadership capabilities and effective team management skills are required.
Familiarity with cash handling and point-of-sale systems is required.
The ability to resolve customer complaints and provide effective solutions is required.
The ability to work flexible hours, including evenings, weekends, and holidays, is required.
The ability to stand for extended periods and lift items weighing up to 50 pounds is required.
The ability to perform physical tasks such as stocking shelves and moving merchandise is required.

Responsibilities

Oversee daily operations during the shift, ensuring staff members are on task and performing well.
Address customer inquiries, concerns, and complaints promptly while maintaining a high standard of customer service.
Train, mentor, and support new employees, helping them integrate into the team and understand store procedures.
Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks.
Manage cash registers and financial transactions, ensuring accuracy during shifts.
Enforce safety protocols and regulations to maintain a safe shopping environment.
Communicate operational issues and staff performance to management.

Desired Qualifications

Prior supervisory experience is preferred.

Retail Shift Lead

LV Petroleum · Holstein, United States · Full-time · Posted 2026-11-09

Salary: USD 17–18

Workplace: on_site

Department: Travel Center Central

Description

The Shift Lead at LV Petroleum plays a vital role in ensuring the smooth operation of the store during assigned shifts. This position supervises staff, provides exceptional customer service, and maintains the store's operational standards. The Shift Lead will be responsible for training team members, managing inventory, processing cash transactions, and fostering a positive working environment. This dynamic role requires strong leadership skills and the ability to handle diverse challenges effectively.

WALK-IN INTERVIEWS: Held from 11am - 4pm inside our travel center located at 2010 INDORF AVE, HOLSTEIN, IA!

Key Responsibilities:

Supervision: Oversee daily operations during the shift, ensuring staff members are on task and performing well.
Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly.
Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures.
Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks.
Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts.
Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment.
Reporting: Communicate effectively with management about any operational issues and staff performance.

Requirements

High school diploma or equivalent is required.
1-2 years of experience in retail or customer service, with prior supervisory experience preferred.
Strong leadership capabilities with effective team management skills.
Excellent communication and interpersonal skills.
Ability to resolve customer complaints and provide effective solutions.
Familiarity with cash handling and point-of-sale systems.
Willingness to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements:

Ability to stand for extended periods and lift items weighing up to 50 pounds.
Capable of performing physical tasks such as stocking shelves and moving merchandise.

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Weekly Pay

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About the Company

LV Petroleum

Runs travel centers and branded roadside dining

LV Petroleum develops and operates travel centers and convenience stores across the United States for professional drivers, other motorists and nearby communities. Its sites combine gasoline and diesel sales with convenience merchandise, food service, parking, showers and other amenities that support people on long-distance trips, and the company also operates quick-service and family-dining restaurants. At some locations, dedicated truck-service centers add maintenance and repair services for commercial vehicles, while other stops focus on fuel and everyday essential travel needs. Founded in 2014, LV Petroleum is headquartered in Las Vegas, Nevada.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Las Vegas, NV
Founded: 2014

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