DCO Senior Facilities Technician

The Role: DCO Senior Facilities Technician

This role serves as a senior technical resource within Data Center Operations. You support the operation and maintenance of mission-critical electrical and mechanical systems, act as a designated first responder during infrastructure events, and provide technical leadership to other technicians. The role requires advanced troubleshooting capability, disciplined safety practices, and the ability to operate effectively in a 24/7/365 environment.

What You’ll Do

• Maintain reliable operation of critical power, cooling, and environmental systems to support uptime standards.
• Act as a designated first responder to mission-critical alarms and infrastructure events.
• Lead or support root cause analysis efforts within your area of expertise.
• Perform preventive and corrective maintenance on electrical and mechanical systems.
• Oversee and verify vendor and contractor work to ensure compliance with Switch safety and quality standards.
• Support development and review of MOPs, SOPs, EOPs, and other critical environment procedures.
• Utilize CMMS to document maintenance activities, asset updates, and work order completion.
• Analyze system data to assist with predictive maintenance planning.
• Mentor and train Facilities Technicians to build technical capability and first responder readiness.
• Support troubleshooting of data center hardware including PDUs, network equipment, and related infrastructure when required.
• Participate in technical meetings, project initiatives, and operational reviews.

What We’re Looking For

• Advanced knowledge of mission-critical electrical and mechanical systems.
• Strong troubleshooting skills and ability to diagnose complex infrastructure issues.
• Calm and decisive response during high-impact operational events.
• Clear communication with technicians, vendors, and leadership.
• Consistent adherence to safety standards and regulatory requirements.
• Willingness to work rotating shifts, including nights, weekends, and holidays.

What You’ll Bring

• 6 or more years of experience in facilities, electrical, or mechanical maintenance within a data center or industrial environment.
• Strong background in HVAC controls and mechanical system operation.
• Advanced understanding of systems including generators, switchgear, transformers, UPS systems, ATS or STS units, PDUs, CRAC or CRAH units, pumps, and fire suppression systems.
• Ability to interpret wiring diagrams, schematics, and electrical drawings.
• Familiarity with OSHA safety requirements and safe work practices around live equipment.
• Proficiency with CMMS and Microsoft Office applications.
• High school diploma or equivalent required.
• Technical trade school training or equivalent practical experience preferred.