Product Manager, Identity Resolution

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

This role sits within Bridg, a subsidiary of PAR Technology Corporation. Bridg is an offline identity resolution (IDR) provider whose differentiator is identifying anonymous shoppers at the point of purchase, even when traditional PII is unavailable in a retailer’s first-party data. Bridg’s unique capability enables enterprise brick-and-mortar businesses to identify, enrich, and market to their entire customer base, not just loyalty customers.

Position Description:

Bridg is looking for a Product Manager, IDR to lead day-to-day delivery for our core identity resolution (IDR) product. In this role, you will own the IDR roadmap and manage phased releases across the Bridg platform, from matching model improvements and data pipeline enhancements to schema changes that solve client pain points. You will also help prioritize and deliver releases for our new Agentic UI, which improves the product experience for both clients and internal users. For clients who use both Bridg and PAR, you will work to deliver value from Bridg data in PAR Retail environments. Day to day, you will drive release priorities and turn client needs into clear requirements that keep releases on track. As you grow in the role, there is room to take on more strategic ownership of IDR, working alongside the Director, Product. This is a fully remote, cross-functional role for someone who enjoys working closely with Engineering, Client Success, and data teams, and staying close to the data.

Position Location:

Remote (United States)

Reports To:

Director, Product

What We’re Looking For:

• 3–5 years of product management experience, ideally with data, platform, or B2B SaaS products.

• A track record of owning a product roadmap and managing phased releases end to end: scoping, writing requirements, prioritizing a backlog, and partnering with Engineering and Client Success through launch.

• Experience collaborating closely with cross-functional teams to ship user-facing product experiences.

• Experience working with structured data, client data platforms, or data enrichment products, and enough familiarity with data pipelines to work through technical details with Engineering and data teams.

• Ability to translate client and business needs into clear requirements and acceptance criteria, and to make sound tradeoffs on scope and timing.

• Strong stakeholder management, with experience working across Engineering, Data Science, Client Success, and Sales, including teams in other business units.

• Excellent written and verbal communication, including the ability to explain technical concepts to non-technical audiences.

Additional skills:

• Familiarity with identity resolution or entity resolution.

• Familiarity with schema design or data modeling.

• Experience working with Data Science teams to release machine learning model improvements.

• Interest in AI and agentic product experiences.

• Exposure to cloud data warehouses or data lakes (e.g., Snowflake, Databricks) and sharing data between platforms.

• Basic SQL skills for validating data and answering your own questions.

• Prior experience in retail, restaurant, CPG, or martech SaaS.

• Bachelor's degree, or equivalent practical experience.

Unleash your potential: What you will be doing and owning:

• Own the IDR product roadmap and drive prioritization in partnership with the Director, Product, using input from Client Success, Engineering, and the broader cross-functional team to weigh client needs, business impact, and capacity.

• Plan and manage phased releases for the core IDR product: write requirements, manage the backlog, coordinate delivery with Engineering, and see each release through to launch.

• Partner with Data Science and Engineering to roll out IDR matching model improvements, including defining release criteria and communicating changes to clients and internal teams.

• Scope and oversee IDR pipeline enhancements, working with Engineering to define requirements and resolve data and technical issues.

• Work with Client Success to identify client pain points, then scope and oversee schema enhancements that address them, planning rollouts so that existing clients and integrations aren't disrupted.

• Drive prioritization and delivery of releases for our new Agentic UI, improving the product experience for both clients and internal users.

• Work to deliver value from Bridg data in PAR Retail environments for shared Bridg and PAR clients, including connectivity between Bridg's Snowflake data warehouse and the PAR Retail data lake.

• Define and track success metrics for IDR releases, such as data quality, adoption, and delivery against plan.

AI Integration (FY2026 Requirement — All Roles):

Beginning in FY2026, all roles at PAR Technology are expected to incorporate AI into day-to-day responsibilities. For this role, that includes:

• Use AI tools to speed up product delivery, for example drafting and reviewing requirements and schema specs, summarizing technical documentation, and analyzing data-quality results to support faster decisions.

Interview Process:

Interview #1: Phone or Video Screen with Talent Acquisition Team

Interview #2: Video interview with the Hiring Manager (via MS Teams)

Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.