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Knighted Ventures

Customer Service Casino Gaming Associate

Regulatory Compliance & EthicsUpdated on Nov 11
Full-time$21 - $23 /hr

About the Job

Requirements

  • Applicants must be at least 21 years old.
  • Applicants must be authorized to work in the United States.
  • Applicants must be proficient in mental math, including addition, multiplication, division, and subtraction.
  • Applicants must pass a background check, credit check, and drug screen.
  • Applicants must be able to sit or stand at a gaming table for 3–4 hours at a time.
  • Applicants must be able to use their hands and fingers dexterously, including rotating wrists, grabbing, pulling, pushing, pinching, and tapping.
  • Applicants must be able to lift 5–10 pounds for chip management and bank reconciliation; requirements vary by location.
  • Applicants must be able to see, speak, and hear clearly during gameplay, including close, distance, color, peripheral, and depth perception.
  • Applicants must be comfortable communicating directly and giving corrections when needed.
  • Applicants must be able to maintain focus and manage stress in fast-paced, high-pressure environments.
  • Applicants must be available to work late-night and overnight shifts, and on Fridays, Saturdays, and Sundays.
  • Applicants must maintain a state gaming license.

Responsibilities

  • Monitor live casino table games accurately and consistently.
  • Correct dealers directly when a rule or procedure is broken.
  • Use rapid mental math to calculate payouts and wagers and verify bets.
  • Memorize rules, payout structures, and game procedures for each certified game.
  • Manage chips at the table by stacking, sorting, and passing them.
  • Reconcile table banks and chip inventory.
  • Maintain accuracy under pressure while delivering a positive guest experience.
  • Earn certifications for new games through paid training.
  • Maintain a state gaming license.

Desired Qualifications

  • No casino experience is needed; paid training is provided.

About the Company

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