Full-Time

Sales and Service Consultant

Updated on 9/4/2026

Playfly Sports

Playfly Sports

501-1,000 employees

Fandom-driven sports media and marketing technology

Compensation Overview

$35k - $40k/mo

No H1B Sponsorship

Stockton, CA, USA

In Person

Occasional travel may be required.

Bachelor's

Category
Sales & Account Management (1)
Required Skills
Computer Networking
CRM
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets
Microsoft Outlook

Get referred to Playfly Sports

See people who can refer or advise you

Requirements
  • Previous customer service or retail sales experience.
  • Computer proficiency with Microsoft Word, Excel, and Outlook.
  • Availability to work nights and weekends when needed.
  • Availability to work outside typical office hours, including nights and weekends, as needed.
  • The role is sedentary and requires walking, standing, bending, and carrying light office items.
  • Occasional travel may be required.
Responsibilities
  • Sell ticketed sports, including men's and women's basketball, and a full menu of products.
  • Generate revenue through renewals, cross-selling, upgrades, add-ons, group tickets and experiences, partial or mini-plan packages, single-game tickets, and stand-alone donations.
  • Prospect and maintain relationships with current and past customers, cold leads, local businesses, and individuals via phone, email, text, in-person appointments, and networking events.
  • Make a minimum of 60 outbound calls daily while meeting or exceeding established sales activity and revenue goals.
  • Manage and retain a large account base, including premium seating, season ticket members, and group sales, by executing retention programs and building long-term relationships.
  • Set and execute out-of-office and arena tour appointments to grow relationships and revenue within the current fan base.
  • Service general fan questions and convert inquiries into ticket packages.
  • Utilize strategic ticketing programs, promotions, and sales strategies to drive season ticket revenue.
  • Maintain accurate and up-to-date records of all prospects and customers within the ticketing database.
  • Work home games and season ticket member events, performing various sales and service duties.
  • Provide customer service to fans, donors, sponsors, and prospective buyers.
  • Perform other job-related duties as assigned.
Desired Qualifications
  • Experience with ticketing software and customer relationship management programs.
  • Experience with ActiveCampaign customer relationship management software.
  • Experience in ticket sales.
  • Experience with Vivenu ticketing software.
  • A Bachelor's degree.

Playfly Sports provides sports media, marketing, and technology services to professional, collegiate, and high school properties, helping teams, leagues, brands, and networks reach and monetize fans. Its approach combines sponsorship sales, content creation, and fan-engagement technology through a consultative, data-driven model called Fandom as a Service that works across linear TV, live streaming, and digital platforms. The company owns or activates multimedia rights for many properties and venues, enabling a full pipeline from content creation to sponsorship activation. Its goal is to help partners grow sponsorship revenue and deepen fan engagement across the sports ecosystem by expanding digital streaming and fan experiences.

Company Size

501-1,000

Company Stage

Debt Financing

Total Funding

$250M

Headquarters

Philadelphia, Pennsylvania

Founded

2020

Get referred to Playfly Sports

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Bain Capital's September 2026 $250 million credit facility extends runway for acquisitions and hiring.
  • The NCAA selected Playfly for local championship sponsorship sales, validating its sales infrastructure.
  • Playfly's December 2025 Pac-12 win and June 2026 Merrimack deal show continued customer traction.

What critics are saying

  • The Nebraska NIL arbitration branded Playfly an associated entity and rejected $7.5 million deals.
  • That ruling invites courts to restrict Playfly's third-party NIL model before 2027 renewals.
  • Playfly's growth depends on college rights-holders; NCAA enforcement changes can compress revenue quickly.

What makes Playfly Sports unique

  • Playfly monetizes local sports inventory across media, sponsorship, ticketing, and NIL operations.
  • Its 2026 NCAA agreement expands local championship sponsorship sales beyond traditional media-rights brokers.
  • It embeds staff inside properties, exemplified by Merrimack, WTAMU, and Nebraska partnerships.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

3%

2 year growth

1%
FinSMEs
Sep 3rd, 2026
Playfly Sports receives $250M credit facility from Bain Capital Private Credit Group.

Playfly Sports receives $250M credit facility from Bain Capital Private Credit Group. September 3, 2026 Playfly Sports, a Berwyn, PA-based provider of revenue optimization solutions across sports media, sponsorship, and technology, received a credit facility of $250M from Bain Capital Private Credit Group. The company intends to use the funds to support its continued growth and expansion of its offerings. Led by CEO Craig Sloan, Playfly Sports is a sports media, marketing, and technology company that helps rights holders and brands generate revenue from engaged audiences. Their platform delivers data-driven sports marketing, media sales, sponsorship solutions, and repeatable partnership services across professional, collegiate, and youth sports. Clients include over 2,200 brands, 95+ professional sports teams and leagues, and 75+ college athletic departments and conferences. Don't just read the news. Own the data. Stop manually tracking deals. Access this round and over 100 others this week - in our structured Master Database (XML) + Weekly Intelligence PDF. [Access FinSMEs Intelligence Hub] 03/09/2026

ABF Journal
Sep 3rd, 2026
Bain Capital supports Playfly Sports with $250MM credit facility.

Bain Capital supports Playfly Sports with $250MM credit facility. The financing will support Playfly's continued growth. Bain Capital's private credit group acted as lead lender and administrative agent for a $250 million senior credit facility for Playfly Sports a revenue maximization company and portfolio company of Access Holdings. The financing will support Playfly's continued growth. "We are pleased to deepen our relationship with Access through this investment and support Playfly's continued growth," Brad Charchut, partner at Bain Capital Credit, said. "Access has a strong track record of building and scaling market-leading businesses, and we have valued our partnership across multiple transactions over the years." Megan McKenzie, vice president at Bain Capital Credit, added, "Playfly has built a differentiated platform across sports media, sponsorship, and technology, helping rights holders and brands create greater value from highly engaged audiences. In a dynamic and increasingly complex sports landscape, we continue to see opportunities to invest in businesses that help bring together key participants across the industry. We're excited to support Playfly and Access as they continue to execute on this next phase of growth."

Morningstar
Sep 2nd, 2026
Bain Capital provides $250M credit facility to support Playfly Sports' growth

Bain Capital's Private Credit Group has provided a $250 million senior credit facility to Playfly Sports, a sports industry revenue maximisation company owned by Access Holdings. Bain Capital acted as lead lender and administrative agent for the financing, which will support Playfly's continued expansion. Playfly Sports works with over 2,000 brands, 100 professional teams, and 65 college athletic departments, helping partners navigate the evolving sports landscape through media, sponsorship, and technology services. The company's platform reaches over 85% of US sports fans. Brad Charchut, partner at Bain Capital Credit, said the firm was pleased to deepen its relationship with Access Holdings through this investment. Bain Capital Credit's Private Credit Group manages approximately $24 billion in capital.

West Texas A&M University Athletics
Aug 24th, 2026
WTAMU Athletics welcomes Playfly Sports leadership team.

WTAMU Athletics welcomes Playfly Sports leadership team. CANYON, Texas - West Texas A&M Athletics has completed the staffing of its Playfly Sports team with the additions of David Kirk (center), Eddie Delgado (right) and Zac Ballard (left). The group will lead ticket sales, ticket operations and corporate partnership initiatives across all sports. As part of the partnership, Playfly Sports has named David Kirk as General Manager for WTAMU Athletics. Kirk will lead ticketing and corporate partnership initiatives while working closely with the department to enhance revenue generation, strengthen community partnerships and elevate the fan experience. A Texas native, Kirk brings extensive experience in corporate partnerships, sponsorship sales, ticketing and revenue generation. Most recently, he served as Director of Partnership Sales at Wichita State University and previously held the role of Associate Athletic Director for Sponsorship and Ticket Sales at Tarleton State University. Joining Kirk on the Playfly Sports team at WTAMU are Eddie Delgado and Zac Ballard. Delgado will serve as Assistant General Manager, focusing on ticket sales and sponsorship development. A Texas native and graduate of both The University of Texas at El Paso and Sam Houston State University, Delgado returns to collegiate athletics after several years in the logistics industry. He is passionate about building community relationships, creating meaningful partnerships and enhancing the overall fan experience. Ballard joins the team as Assistant Manager of Ticket Operations. A graduate of Southeastern Louisiana University, Ballard brings experience in ticketing, fan engagement and event operations, including recent work with FIFA as a ticketing specialist. He will oversee the day-to-day management of ticket operations while helping deliver exceptional service to Buff Nation. "We are extremely excited to be Playfly's first DII property in the country," said Doug Lipinski, Vice President of Athletics. "I am looking forward to growing this partnership as we build upon the great foundation of corporate and fan support. It is now time to activate Buff Nation as we continue to elevate our brand and create new revenue sources to compete consistently at the national level." Together, WTAMU Athletics and Playfly Sports are committed to enhancing the fan experience, strengthening community partnerships and maximizing revenue opportunities in support of West Texas A&M Athletics and its more than 450 student-athletes.

Sportcal
Aug 21st, 2026
NCAA taps Playfly to lead local event sponsorship sales.

NCAA taps Playfly to lead local event sponsorship sales. Playfly Sports will sell locally focused sponsorship packages concerning NCAA events' host areas. US college sports' NCAA governing body has struck a wide-ranging new agreement with the sports media and marketing technology firm Playfly Sports, which has now become a sponsorship sales agent for the organization. Going forward, Playfly Sports will sell locally focused sponsorship packages concerning NCAA events' host areas. This will include events such as the NCAA Women's National Basketball Championship Final Four, or the baseball College World Series National Championship. But this will exclude the Division I men's basketball "March Madness" Final Four, the sponsorship sales rights for which are managed by the CBS Sports and TNT Sports broadcasters. Inventory on sale will center on student-athletes, coaches, athletics directors, administrators, and the broader college athletics membership inventory, meaning that there is potential for name, image, and likeness (NIL) money for athletes through the agreement Perhaps crucially, this inventory will not clash with sponsorship inventory already sold as part of the NCAA's Corporate Champions and Partners Program (which is what the Division I men's basketball Final Four falls under). To this end, Playfly will hire dedicated staff members to manage local commercial revenue growth around championships. Speaking on the announcement, NCAA president Charlie Baker commented: "Sports Media Africa worked with the Playfly team on asset valuation in 2024 and were impressed by their dedication and results. "Playfly's network of resources and relationships will provide benefits that could positively impact every school across our organization, provide added visibility to NCAA programs, and make us better and stronger amid the evolving landscape of college athletics." Playfly Sports Properties president Christy Hedgpeth added: "The NCAA is simultaneously entrenched with colleges on the local and national level, providing a unique opportunity to drive new sources of income. As they seek to move the organization toward a stronger focus on revenue generation, there is no better team to support their growth than Playfly." Playfly, for its part, already has experience in this sector. Back in December 2025, the firm was tapped by the Pac-12 college football conference to "build a centralized revenue engine powered by data, valuation expertise, and scalable brand integrations." Give your business an edge with its leading industry insights.