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Beth Israel Lahey Health

Integrated health system delivering care, education

Human Resources Endoscopy Technician - Days

Part-Time
$19.90 - $34.81/hr
Entry
Plymouth, MA, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • Knowledge and experience with Certified Nursing Assistant responsibilities.
  • Ability to pay attention to detail, follow written and verbal instructions, retain information, and apply knowledge learned through Certified Nursing Assistant responsibilities and experience.
  • Knowledge of infection control, cleaning, and disinfection protocols.
  • Ability to work independently and as an effective team member.
  • Ability to stand for prolonged periods and lift, carry, and push objects, carts, supplies, and equipment weighing up to 50 pounds.
  • Understanding and practice of proper body mechanics.
  • Ability to transport patients safely without injury to self or others.
  • Current Certified Nursing Assistant license, current Emergency Medical Technician license, or graduation from an accredited Medical Assistant Program.
  • Basic Life Support certification.
  • Ability to perform frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking, and lifting over 10 pounds; occasional stair climbing and lifting in excess of 50–100 pounds; and occasional sitting.
  • Ability to use hearing, sight, and speech constantly; smell and touch frequently; and keyboard and telephone frequently. The role requires constant concentration and problem solving.
  • Vaccination against influenza as a condition of employment.
Responsibilities
  • Provide patient care and technological expertise during endoscopic procedures, as delegated and under the direction of physicians and other licensed department staff.
  • Prepare the procedure area with diagnostic and therapeutic endoscopy supplies and equipment.
  • Assess the condition of all equipment and determine that the procedure area is safe and preparations are acceptable and ready for the team to commence patient care.
  • Accurately document patient and procedure information before and during procedures, and complete the electronic record promptly according to protocols established by the IT department.
  • Follow department policy for the collection, identification, and documentation of patient specimens.
  • Maintain patient confidentiality and ensure patient privacy, respect, and a professional environment.
  • Assist with patient transport and preparation before and after procedures.
  • Assist with stocking and purchasing recommendations, and inspect and rotate sterile supplies monthly.
  • Follow aseptic technique, separation of clean and contaminated items, and infection control protocols for the proper care and handling of sterile and high-level-disinfected equipment and supplies.
  • Maintain daily documentation and processing records for cleaning and high-level disinfection of endoscopes and associated equipment, and comply with industry standards and regulations for handling, labeling, and storing endoscopes.
  • Wear required personal protective equipment during patient procedures and when processing endoscopes for cleaning and high-level disinfection.
  • Participate in continuous improvement initiatives, including education, department meetings, and hospital programs.
  • Follow the organization's LEAN Process Improvement method for continuous improvement and patient safety and satisfaction.
Desired Qualifications
  • Completion of the SGNA program and certification, or completion within six months of taking the position.
  • Central Sterilization/Processing Technician certification.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.