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Services for the Underserved

Offers services to underserved New Yorkers

Shift Supervisor - Homeless Services

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$48k /yr

About the Job

Requirements

  • A high school diploma or GED is required.
  • F-80 is required.
  • At least 2 years of experience in security or building maintenance is required.
  • Ability to provide crisis intervention using interpersonal skills, maturity, and responsibility is required.
  • Experience in office management and/or staff supervision is required.
  • Experience working in a large residential or institutional setting with a special-needs population is required.
  • Strong writing, interpersonal, and organizational skills are required.

Responsibilities

  • Provide supervision and training to Residential Specialists and Community Coordinators.
  • Hold ongoing individual supervisory meetings.
  • Conduct building inspections and provide ongoing feedback regarding job performance.
  • Coordinate work schedules, timesheets, and requests for time off.
  • Coordinate work assignments.
  • Evaluate paperwork and documentation, including the Security Log and Maintenance Work Order Log books.
  • Coordinate security and maintenance staff training, development, and evaluation.
  • Fulfill the duties of residential aides and/or custodial personnel in their absence, when required.
  • Maintain fire safety.

Desired Qualifications

  • A New York State driver's license is preferred.
  • Bilingual English and Spanish speaking ability is preferred.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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