inDrive

Global ride-hailing platform with fare negotiation

Internal Investigations Manager

Financial Crime & AMLUpdated on Nov 13

Full-timeAlmaty, KazakhstanNo salary listedHybrid

About the Job

Requirements

A bachelor's degree is required.
At least 7 years of investigation experience, including independently managing investigations end to end from intake through evidence collection, interviews, analysis, and formal reporting, is required.
Professional proficiency in English is required.
Strong skills in evidence handling and chain of custody, structured interviewing and statement-taking, open-source intelligence (OSINT), link analysis, and relationship mapping are required.
Experience with NUIX, Relativity, digital evidence handling, and data analytics is required.
Strong analytical and structured thinking skills are required to interpret complex, incomplete, or contradictory information.
High standards of integrity, objectivity, discretion, and confidentiality are required.
Emotional intelligence and communication skills are required to handle sensitive interviews and communicate difficult findings to senior stakeholders.
Professional courage and attention to detail are required to stand behind conclusions under pressure.
A drive to identify systemic fraud patterns, control gaps, and root causes and turn findings into actionable improvements is required.

Responsibilities

Manage fraud investigations across countries from beginning to end and ensure timely closure.
Gather, preserve, and document digital and operational evidence in line with chain-of-custody best practices.
Conduct structured in-person or video interviews with whistleblowers, witnesses, and internal stakeholders.
Prepare clear, well-structured investigation reports and case summaries for internal stakeholders.
Identify control gaps or process weaknesses through investigations and recommend remediation actions.
Identify systemic fraud patterns and conduct root cause analysis on recurring case types, translating findings into actionable recommendations.
Monitor implementation of controls across business units.
Participate in cross-team collaboration and knowledge-sharing sessions.
Contribute to the development and continuous improvement of investigation procedures, templates, and methodologies, including responsible use of AI for efficiency.

Desired Qualifications

Big Four experience is preferred.
Certified Fraud Examiner (CFE) certification is nice to have.

We’re looking for an Internal Investigations Manager to join our team and take the lead on fraud investigations across our business.

You’ll run investigations end to end — from gathering evidence and interviewing witnesses to analysing what happened and presenting your findings. You’ll also look beyond individual cases to spot patterns, uncover control gaps, and help make our processes stronger.

If you’re naturally curious, highly objective, comfortable handling sensitive information, and not afraid to ask the uncomfortable questions — we’d love to hear from you.

Manage end-to-end fraud investigations across countries, ensuring timely closure
Gather, preserve, and document digital and operational evidence in line with chain-of-custody best practices
Conduct structured interviews (in-person or video) with whistleblowers, witnesses, and internal stakeholders.
Prepare clear, well-structured investigation reports and case summaries for internal stakeholders
Identify control gaps or process weaknesses through investigations and recommend remediation actions
Identify systemic fraud patterns and conduct root cause analysis on recurring case types, translating findings into actionable recommendation
Monitor implementation of controls across business units
Participate in cross-team collaboration and knowledge-sharing sessions
Contribute to the development and continuous improvement of investigation procedures, templates, and methodologies — including responsible use of AI for efficiency

Bachelor’s degree.
7+ years of investigation experience, including independently managing investigations end to end, from intake through evidence collection, interviews, analysis, and formal reporting.
Professional proficiency in English
Strong skills in evidence handling and chain of custody, structured interviewing and statement-taking, OSINT, link analysis and relationship mapping.
Experience with NUIX, Relativity, digital evidence handling, and data analytics.
Big 4 experience is preferred.
Certified Fraud Examiner (CFE) certification — nice to have.
Strong analytical and structured thinking skills, with the ability to make sense of complex, incomplete, or contradictory information.
High standards of integrity, objectivity, discretion, and confidentiality.
Strong emotional intelligence and communication skills, with the ability to handle sensitive interviews and communicate difficult findings to senior stakeholders.
Professional courage and attention to detail, with the ability to stand behind conclusions under pressure.
A drive to go beyond individual investigations by identifying systemic fraud patterns, control gaps, and root causes, and turning findings into actionable improvements.

About the Company

inDrive

Global ride-hailing platform with fare negotiation

inDrive operates a global mobility and urban services platform that connects passengers with independent drivers through a fare-negotiation system. Riders propose a trip price, and nearby drivers can accept, decline, or counteroffer, creating a peer-to-peer ride-hailing model. The service has expanded to intercity rides, delivery and cargo, groceries, advertising, and driver-focused fintech within its app. Unlike typical ride-hailing apps that use fixed fares, inDrive enables price negotiation and direct driver-rider interaction, and it pursues growth through a venture arm that funds ride-hailing-adjacent startups in emerging markets. This broader strategy aims to build a super-app for urban and gig-economy needs, with the goal of offering a wide range of mobility and urban services in 48 countries.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $532M
Headquarters: Mountain View, CA
Founded: 2012

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