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Pure Storage

Delivers all-flash storage hardware and services

Lifecycle Value Manager - Enterprise Customer Success/ Expansion

Account ManagementPosted on Nov 10
Full-timeRemote in UKNo salary listedRemote

About the Job

Requirements

  • Build trusted relationships by listening first, communicating clearly, and influencing senior customer stakeholders through complex, ambiguous situations.
  • Own an enterprise book of business and apply customer ecosystem insight, data, and technical acumen to connect adoption decisions to measurable business value.
  • Demonstrate post-sale commercial judgment by identifying expansion paths, leading value conversations, and taking ownership of customer outcomes.
  • Orchestrate Account Executives, Sales Engineers, Professional Services, and other specialist teams to remove blockers and deliver customer value.

Responsibilities

  • Own proactive value strategies for 12–20 enterprise accounts, prioritising adoption, utilisation, capacity activation, and customer outcomes.
  • Partner with Account Executives and Sales Engineers to align customer stakeholders around business priorities and convert realised value into retention and expansion.
  • Lead early intervention when adoption or utilisation falls behind, coordinating specialist teams to remove blockers and sustain momentum.
  • Identify expansion, Portworx by Everpure, and Evergreen//One migration opportunities, equipping Account Executives with qualified opportunities while owning the value conversation.

About the Company

Pure Storage

Delivers all-flash storage hardware and services

Pure Storage provides data storage solutions including all-flash storage arrays, cloud storage, hybrid cloud, and data protection services. Its products work by using flash memory to deliver fast data access, with Evergreen One offering a subscription-based, continuous update and maintenance model that keeps hardware and software up to date without replacing hardware. The company differentiates itself from competitors through a focus on high-performance all-flash storage, scalable data management, and a subscription-based Evergreen model that sustains ongoing software/firmware updates. Its goal is to help businesses manage, protect, and access their data efficiently at scale with sustainable, environmentally friendly storage solutions.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Santa Clara, CA
Founded
2009

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