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StepStone Hospitality

Manages hotels and restaurants for property owners

HR Manager

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timePortland, ME, USANo salary listedIn-person

About the Job

Requirements

  • Previous hotel or hospitality human resources experience is preferred.
  • Experience supporting one or multiple properties is a plus.
  • Demonstrated experience in employee relations, recruitment, onboarding, and benefits administration.
  • Previous experience with a human resources information system; Paylocity experience is preferred.
  • Working knowledge of federal, state, and local employment laws and human resources best practices.
  • Strong communication, organizational, and problem-solving skills.
  • Ability to handle confidential information with discretion and professionalism.
  • Ability to build trusted relationships with employees and leaders at all levels.
  • Ability to manage competing priorities in a fast-paced environment.

Responsibilities

  • Lead all aspects of the hotel's human resources operations, ensuring alignment with company policies, employment laws, and organizational goals.
  • Drive recruitment and talent acquisition efforts, partnering with department leaders to attract, select, and retain hospitality talent.
  • Oversee onboarding and orientation for new team members.
  • Provide guidance to employees and leaders on employee relations, conflict resolution, performance management, and workplace concerns.
  • Administer employee benefits, maintain personnel records, and oversee human resources information system processes, reporting, and documentation.
  • Partner with department leaders to identify training opportunities, strengthen leadership capabilities, and support employee growth and development.
  • Lead employee engagement, recognition, and retention initiatives to foster a positive, inclusive, and service-oriented workplace.
  • Plan and coordinate monthly team events, celebrations, and engagement activities.
  • Ensure compliance with federal, state, and local employment laws; maintain confidentiality and promote consistent human resources practices.
  • Oversee employee documentation, exit interviews, and separation procedures, and identify opportunities for continuous improvement.
  • Collaborate with hotel leadership and StepStone Hospitality to implement human resources best practices and support business performance.

Desired Qualifications

  • Previous hotel or hospitality human resources experience.
  • Experience supporting one or multiple properties.
  • Paylocity experience.

About the Company

StepStone Hospitality

Manages hotels and restaurants for property owners

StepStone Hospitality manages full-service and select-service hotels and restaurants for private and institutional owners. It takes on independent hotels as well as properties affiliated with major hotel brands, and the company works across hotels, resorts, and destination dining in U.S. hotel markets. Its operating business includes property management, food-and-beverage development, and asset management. StepStone also advises on rebranding and oversees hotel renovation or development projects, linking guest-facing operations with property investment priorities. Founded in 2009, StepStone Hospitality is headquartered in Providence, Rhode Island.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Providence, RI
Founded
2009

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