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FormFactor

Produces probe cards and test systems

Field Service Engineer

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeZhubei City, Hsinchu County, TaiwanNo salary listedIn-person

About the Job

Responsibilities

  • Provide highly visible customer support through on-site installation and oversee necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • Check out and approve the operational quality of system equipment.
  • Instruct customers in the operation and maintenance of the system.
  • Serve as the company liaison with the customer on administrative and technical matters for assigned projects.
  • Interpret customers’ needs and clarify whether problem resolution falls to sales personnel, customer support representatives, or engineers.

About the Company

FormFactor

Produces probe cards and test systems

FormFactor provides test and measurement tools for integrated circuits, mainly probe cards and testing systems used across the IC lifecycle. It enables wafer-level testing by connecting devices under test to measurement gear via probe cards, probe stations, analytical probes, and thermal/cryogenic subsystems. The company differentiates itself with a broad, integrated portfolio gained through acquisitions (MicroProbe, Cascade Microtech, FRT, Advantest assets) and a focus on end-to-end wafer testing for DRAM, NAND Flash, SoCs, and high-frequency applications. Its goal is to help semiconductor makers improve device performance and manufacturing yields while speeding time-to-profit by offering reliable, comprehensive test interfaces and measurement systems.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Livermore, CA
Founded
1995

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