Medical Records Document Processor

Why Choose EXL Health?

At EXL Health, we’re more than just a company—we’re a team committed to innovation and excellence in healthcare. From your first day, you’ll collaborate with talented professionals, sharpen your skills, and contribute to solutions that shape the future of healthcare.

Here’s what makes this role and our culture exciting:

• Dynamic and supportive environment: Work in a fast-paced, high-energy setting where your contributions matter.
• Endless learning opportunities: Gain firsthand experience in medical records management, workflow optimization, and team collaboration.
• Growth potential: EXL Health values your development with mentoring programs and pathways for advancement.
• Purpose-driven work: Join a mission that helps improve healthcare processes while safeguarding patient confidentiality.

*Base Pay Range: $15.00-$25.00/hr

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

What We’re Looking For:

• Experience and Education: High school diploma (or equivalent) required. Previous experience in healthcare, medical records, or document processing is a plus.
• Skills:  Strong organizational abilities, attention to detail, and problem-solving mindset. Proficiency in Microsoft Excel and Outlook is essential.
• Work Ethic: Comfortable managing multiple tasks in a high-volume environment, working independently or as part of a team.
• Physical Requirements: Ability to stand for extended periods and lift up to 50 lbs.

What You’ll Gain:

At EXL Health, we invest in our people with benefits and opportunities that make a difference:

• Professional Growth: Learn from industry leaders and grow your expertise in healthcare operations.
• Collaboration:  Be part of a close-knit, supportive team that values your contributions.
• Work-Life Balance: Enjoy a consistent weekday schedule, leaving your evenings and weekends open.
• Recognition:  Your efforts won’t go unnoticed—we celebrate achievements and foster a culture of appreciation.

Ready to Make a Difference?

If you’re enthusiastic about process improvement, healthcare, and being part of a team that’s shaping the future, this role is for you! Apply now and take the next step in your career with EXL Health.

EXL Health – Where Your Work Makes an Impact Every Day.

The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.

What You’ll Do:

Your day-to-day will be engaging and varied!

• Open, review, and sort incoming mail by client, audit program and document type
• Prepare, process, and review medical records—both physical and electronic—for scanning and distribution.
• Collaborate with internal teams and providers via email to resolve issues.
• Handle return mail, audit letters, and outgoing correspondence.
• Operate office equipment, troubleshoot workflow issues, and meet productivity and quality standards.
• Maintain trackers and ensure HIPAA compliance.