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Valiant Residential

Manages apartment communities for property owners

Community Manager

Real Estate Property ManagementPosted on Nov 12
Full-timeGrand Prairie, TX, USANo salary listedIn-person

About the Job

Requirements

  • The position requires a minimum of 3+ years of property management experience.
  • Demonstrate the ability to apply logical thinking principles to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate courses of action.
  • Must possess strong verbal and written communication skills in English to effectively interact with team members, residents, vendors, and other stakeholders.
  • Achieve Fair Housing certification before interaction with prospects or residents.
  • Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook, as well as community software applications.
  • Knowledge of Occupational Safety and Health Administration laws and regulations.
  • Ability to work evenings and weekends.
  • Comply with expectations as demonstrated in the Employee Handbook.
  • Successfully pass a drug test.
  • Certified Apartment Manager (CAM).

Responsibilities

  • Supervise, control, and plan the day-to-day activities of the apartment community.
  • Implement company policies, procedures, and programs to assure a well-managed, well-maintained building within established management operating requirements and ensure compliance with regulatory agencies and investors.
  • Use successful techniques and company directives to screen, hire, orient, and train new personnel.
  • Support staff to encourage teamwork and lead by example in creating a harmonious environment.
  • Handle personnel administrative processes in a timely manner, including performance evaluations, salary reviews, time sheets, and change-of-status forms.
  • Determine transitions and promotions for on-site personnel.
  • File reports regarding work-related injuries.
  • Maintain accurate records of community transactions and submit them on time, including rent rolls, delinquency reports, move-ins and move-outs, accounts payable, and office supply orders.
  • Prepare annual budgets and income projections accurately and on time.
  • Ensure rents, late fees, and check charges are collected, posted, and deposited on time.
  • Review, code, and approve invoices for payment.
  • Make daily bank deposits.
  • Ensure the property is rented to full capacity.
  • Use marketing strategies to secure prospective residents.
  • Oversee the Assistant Community Manager and Leasing Agent associates’ consistent and effective use of policies and procedures, including priority wait lists, phone techniques, application verification, and notification.
  • Ensure leasing practices comply with federal, state, and local law, obtain credit and criminal reports for prospective residents, and enforce company standards regarding income and prior rental history.
  • Prepare, process, and sign leases and related forms, or supervise others in doing so.
  • Collect rents and late charges and handle delinquent accounts, or supervise others in doing so.
  • Pursue lease renewals and send notices at least 45 days before expiration.
  • Supervise leasing employees and ensure effective closing techniques.
  • Handle evictions and landlord liens.
  • Maintain resident files, including move-in sheets, move-out notices, security dispositions, and warnings.
  • Ensure residents have a clean, safe, and well-maintained community.
  • Ensure maintenance requests are handled immediately on a one-call basis when possible and notify residents when parts orders cause delays.
  • Maintain common areas.
  • Ensure make-ready vacant units are available.
  • Oversee risk management and emergency procedures.
  • Inspect the property and improvements, record deficiencies, and take necessary action within budget limits.
  • Maintain key-control coding for all units and areas.
  • Handle emergencies, immediately report accidents and emergency situations to the Regional Community Supervisor, and prepare required reports.
  • Be available 24 hours a day, seven days a week unless the regional property supervisor has been notified.
  • Monitor the parking lot for unauthorized vehicles.
  • Review weekly reports for accuracy and completeness.
  • Supervise outside contractors working on the property.
  • Prepare the property for code, mortgage, and other inspections as directed by the Regional Community Supervisor.
  • Report employee violations of company policy to the Regional Community Supervisor.
  • Develop and enforce community policies and rules.

Desired Qualifications

  • Bilingual ability in Spanish is a plus.
  • A college degree is preferred.
  • Accredited Resident Manager (ARM) certification is preferred.

About the Company

Valiant Residential

Manages apartment communities for property owners

Valiant Residential manages multifamily apartment communities for property owners, coordinating on-site operations with corporate support for residents and investors. Its teams oversee leasing, maintenance, marketing, accounting, resident service requests and construction projects, keeping operational and resident-facing work within one management organization. The company also coordinates vendors, supports due diligence and property transitions, and trains staff in compliance and daily operations. Its service model covers both ongoing community management and capital improvements, giving owners one operator for resident-facing tasks and property-level project work. Founded in 1987, Valiant Residential is headquartered in Dallas, Texas.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dallas, TX
Founded
1987

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