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Family Dollar

Discount retailer offering low-cost household goods

Merchant Assistant

Procurement & SourcingUpdated on Nov 14
Full-timeChesapeake, VA, USA$20 - $25 /hrIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Applicants must be authorized to work in the United States without the need for current or future visa sponsorship.
  • Applicants must demonstrate a track record in priority setting and managing multiple tasks.
  • Applicants must have strong written and communication skills and strong organizational skills.
  • Applicants must have high attention to detail, a strong work ethic, and the ability to work in a fast-paced environment.
  • Applicants must be proficient in Microsoft Office desktop applications and Windows-based programs.

Responsibilities

  • Communicate regularly with suppliers to obtain new product information, current pricing, descriptions, UPC codes, and other details.
  • Maintain relationships and collaborate to resolve issues and discrepancies with support areas.
  • Manage the Aptaris/Pro3 marketing projection tool by entering deals, projections, scan allowances, and co-op.
  • Collect, review, and proof product samples before shipment to ensure information is correct and follows company guidelines, and handle rejected sample disposition.
  • Coordinate team and vendor meetings and manage the Buyer and Associate/Assistant Buyer's calendar.
  • Perform data entry for returns to vendor, new item setup, supplier maintenance, price changes, and item maintenance.
  • Maintain proficiency in internal computer systems including Retek, Aptaris/Pro3, and SharePoint.
  • Follow up on online reviews to ensure items are entered and deleted in a master spreadsheet and set up and ordered in a timely manner, and perform other line review functions as needed.
  • Communicate with customers to resolve complaints, issues, and special requests.
  • Generate standardized customer letters and follow up on customer calls and issues.
  • Perform administrative duties including answering phones, opening mail, distributing reports, creating presentations, filing, typing, and sending letters.
  • Work with the Data Management team to set up new suppliers by ensuring required paperwork is completed correctly and preparing and mailing vendor packet updates.
  • Perform other job-related duties as assigned.

Desired Qualifications

  • Retail experience is preferred.

About the Company

Family Dollar

Discount retailer offering low-cost household goods

Family Dollar provided a wide range of inexpensive goods at neighborhood stores, aiming to help shoppers save money on everyday items. Its core model was to offer value in small, convenient locations with merchandise priced at low levels, historically under two dollars. Customers access products by visiting brick‑and‑mortar stores in local communities rather than ordering online. The company stood apart from competitors through its emphasis on ultra-low prices and broad selection within small formats, later expanding through public growth and eventually becoming part of a larger consolidation when Dollar Tree acquired it in 2015. The overall goal was to help budget-conscious families stretch their dollars by offering convenient access to affordable goods.

Company size
10,001+
Company stage
IPO
Headquarters
Chesapeake, VA
Founded
1959

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