Full-Time

Senior Risk and Payments Data Analyst

Plusgrade

Plusgrade

51-200 employees

Enhances travel industry revenue through ancillary solutions.

Data & Analytics
Consumer Software

Senior

Toronto, ON, Canada

Required Skills
Python
SQL
Tableau
Marketing
Looker
Data Analysis
Requirements
  • 5+ years' experience in data analysis and reporting
  • Strong experience with Excel, Data Visualization & Business Intelligence tools like Tableau, Alteryx, Looker, SQL (complex querying involving multiple tables and subqueries) and Python
  • Passionate about details and driven by data and trends
  • Understanding of and experience using analytical concepts and statistical modeling techniques such as Predictive modeling, hypothesis development, Supervised and Unsupervised learning, designing tests, analyzing data, drawing conclusions, and developing actionable recommendations for business cases
  • University/College degree or relevant working experience
  • Ability to work in an ambiguous environment while driving change
  • Ability to assist with other ad-hoc support
  • Experience and or knowledge of Risk/Payments or Chargeback space in a card-not-present environment (preferred)
Responsibilities
  • Researching, developing, implementing, and maintaining enhanced data models, reporting systems, predictive modeling techniques, data automation processes, dashboards, and performance metrics
  • Ideating and innovating new approaches for enhanced real-time risk mitigation while also reviewing and measuring our performance and fraud KPIs
  • Identifying data trends and insights to solve significant, immediate business problems
  • Understanding best practices of analytical techniques, engaging in organized information gathering, understanding cross-functional requirements, and being able to present findings to all levels of management as appropriate
  • Working with the Data team to ensure data accuracy, completeness, and timeliness
  • Designing, managing, and overseeing the maintenance of data dashboards and reports to support decision-making
  • Working with and supporting the Senior Director, Risk and Payments to deliver best-in-class risk mitigation, chargeback, and data analysis results
  • Overseeing the design, development, and management of real-time risk and fraud rules
  • Collaborating cross-functionally with teams like Data Engineering, Marketing, Accounting, Partner Support, etc., for various project needs while building strong relationships and driving innovation
  • Maintaining, expanding, and regularly reporting on key performance metrics in the risk mitigation areas while continually drawing on industry trends and best practices to ensure that these measures are benchmarked against credible industry comparisons

Plusgrade, a trusted partner to over 200 global companies in the travel and financial services sectors, excels in creating high-impact customer experiences and substantial revenue enhancements through its ancillary revenue solutions. The company's competitive edge lies in its ability to generate billions in new revenue opportunities for its partners, demonstrating its industry leadership. Additionally, its subsidiary, Points, offers unique ways to enhance the utility of loyalty program currencies for members, further driving revenue for travel companies.

Company Stage

Seed

Total Funding

$7.7M

Headquarters

Montreal, Canada

Founded

2009

Growth & Insights
Headcount

6 month growth

1%

1 year growth

3%

2 year growth

28%
INACTIVE