P

Prima

Direct-to-consumer online automotive insurance platform

Tramitador de Siniestros Auto - Daños Materiales

Claims AdjudicationConfirmed live in the last 24 hours
Full-timeMadrid, Spain€25k - €28k /yr

About the Job

Requirements

  • At least 1–2 years of prior experience handling claims in the motor insurance sector.
  • Solid knowledge of material damage assessment and claims processes.
  • Experience working with claims-management providers, such as loss adjusters and repair shops.
  • Interpersonal skills and ability to work in a team, flexibility, and willingness to adapt.
  • Customer orientation and ability to work in a dynamic environment.

Responsibilities

  • Lead claims handling by assessing material damage to vehicles and other property, determining the appropriateness of indemnities based on affected coverage, and detecting potential fraud.
  • Work closely with policyholders, providers, loss adjusters, and opposing parties to gather relevant information and provide timely updates on claim status and reserves.
  • Lead negotiations to reach effective agreements and resolve claims efficiently.
  • Ensure compliance with internal policies and procedures and regulations applicable to motor claims handling.
  • Identify and implement initiatives to improve claims-management processes, protocols, and technology platform for Prima Spain.
  • Coordinate with other teams on claims matters, particularly Customer Service to gather information and documents needed to accept or reject claims, and Pricing to improve underwriting processes.

Desired Qualifications

  • Good interpersonal and negotiation skills, problem-solving ability, and determination.
  • Flexibility and an adaptable attitude.
  • Good knowledge of English to work with Prima's global teams.

About the Company

Prima

Direct-to-consumer online automotive insurance platform

Prima.it is an Italian insurtech that sells automotive insurance (cars, motorbikes, vans) directly to consumers through an online platform across Europe. Its product works by letting customers purchase and manage policies entirely online, cutting out traditional intermediaries. The company relies on a tech-heavy approach—business intelligence, software frameworks, and development tools—to run everything from pricing to policy management, offering a streamlined, user-friendly experience. What sets Prima apart is its direct-to-consumer model scaled to a large user base (over 4.2 million customers) and a substantial European footprint, supported by €1.3 billion in gross written premiums, all built on a robust internal tech stack. The goal is to provide easy, accessible vehicle insurance to a broad European audience and to grow as a leading insurtech player in the online automotive insurance space.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$118.8M
Headquarters
Milan, Italy
Founded
2014

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