Full-Time
Posted on 9/9/2025
Systems integrator delivering IT, analytics, ERP
$184k - $220k/yr
San Francisco, CA, USA
Hybrid
Hybrid role; must be in office at least 3 days per week.
Intercom Enterprises blends people, processes, and technology to design and implement IT environments in Egypt, a capability it has offered since 1992. It provides end-to-end IT solutions across systems, security, networking, data centers, analytics, content and business process management, and business continuity, combining hardware, software, and services from partners like SAP, Cisco, VMware, Fortinet, and Axis Communications. It supports BI, data warehousing, reporting, ERP integration, and includes banking and human resources management solutions, using both in-house and partner software. Its goal is to help customers achieve high-performance IT operations and data-center efficiency through trusted partnerships and integrated solutions across sectors such as banking, government, oil and gas, and telecommunications.
Company Size
201-500
Company Stage
Debt Financing
Total Funding
$590.8M
Headquarters
Egypt
Founded
2011
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We reward our people - All full-time Intercom employees are offered a rewards program that includes competitive base salary, bonus, equity, and benefits.
We love to learn - There are so many opportunities here to learn and build a career. We support employees' growth by offering a wide range of continuing education options, including core skills, management training, and guided learning.
We take employee wellbeing seriously - We offer comprehensive healthcare coverage, including medical, dental, and vision, as well as employee assistance programs and mental health resources. We also offer flexible time off, significant paid family leave, and more.
The world has changed. So has the way we work - The majority of our employees say they prefer a hybrid model of work—some in-office time, some WFH—so that's our current approach. No matter what, though, we're committed to listening to our team.
Intercom has secured $250 million in venture debt from Hercules Capital to fund its AI expansion. CEO Eoghan McCabe said the funds will develop the company's Fin AI agent and support hiring of 650 additional employees. The customer service company plans to invest the capital in further developing Fin, Intercom's artificial intelligence platform. The debt financing from the Silicon Valley-based specialist lender represents a significant investment in the firm's AI capabilities as it scales its operations.
Fin is the leading Service Agent product by any interesting metric. Customer count (8k), average resolution rate (67%), revenue (approaching $100M).
Intercom, developers of customer communications tools, has raised $125 million in a Series D…
Intercom, which has developed a platform that…