Davies North America

Global insurance professional services and tech

Lead File Handler - Military Disease

Legal Counsel & Legal SupportUpdated on Nov 13

Full-timeNo salary listed

About the Job

Requirements

Technically proficient in dealing with noise-induced hearing loss disease cases.
Able to supervise a mini team.
Able to use own initiative.
Effective negotiation skills.
Good listening and verbal communication skills.
Able to maintain concentration and pay attention to detail.
Able to self-organise and self-prioritise.
Able to work under pressure and to target.
Good level of information technology skills.

Responsibilities

Handle an own caseload within the Military Disease department, specialising in noise-induced hearing loss claims and potentially other disease cases.
Supervise a mini team, including responsibility for cases, bills, and general guidance, to progress files and develop the team's technical understanding.
Manage and progress claims in accordance with appropriate strategies to secure desired client outcomes at appropriate levels of profitability.
Review documents and prepare reports on own files, and supervise team reports and files.
Review and approve bills on own files and the team's files.
Develop the team's technical skills, including through a competency framework and strategy.
Support strategy meetings and relay key messages and updates.
Create guidance documents for the team.
Deal with disclosure.
Review evidence, including records.
Conduct investigations with insured parties and obtain witness statements.
Instruct experts.
Attend conferences and trials.
Deal with routine correspondence.
Attend court appointments.
Liaise with and take instructions from insurers and insured parties.
Ensure adherence to court timetables.
Ensure compliance with the Solicitors Regulation Authority Standards and Regulations.
Adhere to Keoghs values.

The Lead File Handler will handle own caseload within the Military Disease department, specialising in NIHL claims (noise induced hearing loss claims) and potentially other disease cases.

As well as assume responsibility for supervision of a mini team, this includes but is not limited to cases, bills and general guidance with the view to progress files and develop the teams technical understanding.

You will be responsible for managing and progressing claims in accordance with appropriate strategies to secure desired client outcomes at appropriate levels of profitability.

Reviewing documents and preparing reports on own files as well as supervising team reports and files.
Reviewing and approving bills on own files as well as team.
Technical development of the team i.e. competency framework & strategy
Supporting with any strategy meetings and relaying key messages and updates.
Responsible for creating guidance documents for the team
Dealing with disclosure
Reviewing evidence (Including records)
Conducting investigations with Insured / obtaining witness statements.
Instructing Experts.
Attending conferences and trials.
Dealing with routine correspondence.
Court appointments.
Liaising with and taking instructions from Insurers and Insureds.
Ensure adherence to Court timetables
To ensure compliance with the SRA Standards & Regulations
Adhere to the Keoghs Values

35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
Primary location for this role is;

Keoghs, Ingenuity House, Elmdon Trading Estate, Bickenhill Lane, Birmingham, B37 7HQ OR

Keoghs, 2 Parklands, Lostock, Bolton BL6 4SE

Technically proficient in dealing with NIHL disease cases.
People person, able to supervise a mini team.
Ability to use own initiative.
Effective negotiator.
Good listening and verbal communication skills.
Ability to maintain concentration and pay attention to detail.
Ability to self-organise and self-prioritise.
Ability to work under pressure and to target
An enthusiastic and hardworking individual
Good level of IT skills

About the Company

Davies North America

Global insurance professional services and tech

Davies North America is a global professional services and technology company that began in the UK as an insurance claims manager. It now provides technology, consulting, and legal solutions to clients in regulated industries, including insurance, through managed services, outsourcing, and advisory offerings. The company grows by acquiring other businesses to expand its geographic reach and service capabilities. Its goal is to become a global leader in professional services and technology for regulated industries, particularly in markets like the US, Canada, and Bermuda.

Company size: 5,001-10,000
Company stage: Debt Financing
Total funding: $363M
Headquarters: London, United Kingdom
Founded: 1968

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