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HANAC

New York nonprofit for social services and housing

Administrative Assistant - Learn & Earn Program

Part-Time
$16.50 - $19/hr
Entry
Long Island City, Queens, NY, USA
In Person
Administrative & Executive AssistanceAdministrative Support

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Strong interpersonal skills and the ability to work in a professional setting are required.
  • Computer literacy, including proficiency in Microsoft Word and Excel, is required.
  • Strong organizational and administrative skills with attention to detail are required.
  • Excellent customer service, time management, and multitasking abilities are required.
  • A creative and professional mindset and a strong sense of humor are required.
  • Passion for youth development and community engagement is required.
Responsibilities
  • Support the Learn and Earn Program by assisting with program materials, scheduling, organizing meetings, and ensuring a smooth flow of information.
  • Exercise discretion and judgment, work independently, and maintain administrative and organizational oversight.
  • Train and supervise other clerical personnel as needed.
  • Support orientations, workshops, and project-based learning activities to help youth make informed decisions about their future.
  • Perform administrative tasks, including drafting letters, reports, memos, and other program materials.
  • Communicate professionally and effectively with staff, participants, parents, and external stakeholders.
  • Answer and direct phone calls, record messages, and manage program inquiries.
  • Assist the Program Director or Coordinator in ensuring the prompt and accurate submission of enrollment, payroll, and evaluations for program participants.
  • Conduct participant orientations, worksite visits, and educational sessions as needed.
  • Maintain and update participant files in compliance with program regulations.
  • Monitor participant attendance and engagement in employment and educational activities.
  • Perform general office duties, including making phone calls, emailing, faxing, copying, and preparing program packets.
  • Build and maintain supportive relationships with youth participants.
  • Assist in implementing daily program activities that enhance participants’ development and work readiness.
  • Encourage youth engagement and participation in program activities.
  • Maintain clear and effective communication with the supervisor regarding plans, challenges, and program successes.
  • Support payroll verification and processing as needed.
  • Attend required meetings and professional development.
  • Complete Basecamp check-ins twice per day to ensure timely updates and communication.
  • Assist with other departmental duties and projects as assigned.
Desired Qualifications
  • Prior knowledge of workforce development programs is a plus.
  • Bilingual English and Spanish is a plus.

About the company

HANAC is a nonprofit social services organization serving older adults, immigrants, young people and families across New York City. It combines local community programs with affordable housing, including senior residences developed with public and private partners. Its services span English classes and high school equivalency preparation, youth employment support and counseling for residents facing social and economic barriers. City, state and federal funding supports its social services, while donations and volunteers also contribute to its work. Founded in Queens in 1972 to serve the Greek community, HANAC is headquartered in Astoria, New York.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Astoria, NY

Founded

1972

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