Admissions Assistant

Admissions Assistant - Key Responsibilities

• Manage leads and convert enquiries into enrolments to maximise student numbers.

• Support lead generation and increase school awareness through school events and local community partnerships.

• Take an active role in the day-to-day admissions operations of the school.

• Respond to all new enquiries within one working day, answer questions, and arrange admissions meetings with the Principal or Head of School.

• Liaise with families throughout the admissions process, ensuring timely follow-up and effective management of enquiries.

• Follow up after admissions meetings and coordinate with the Registrar and Finance teams to ensure a smooth transition from offer to enrolment.

• Conduct parent tours and support admissions meetings as required.

• Manage and maintain the admissions appointment calendar, including follow-up on missed appointments.

• Ensure reception and welcome areas are prepared and provide a positive experience for prospective families.

• Coordinate and manage the admissions event calendar with School Leaders, including recruitment events and open days.

• Promote admissions events in collaboration with the Marketing team to maximise student recruitment.

• Maintain and update parent enquiry databases and admissions records.

• Participate in regular Admissions and Marketing meetings and share updates with School Leaders and ISP stakeholders.

• Contribute to the wider life and activities of the school community.

• Provide reception cover when required and support general school administration.

• Prepare and contribute to weekly KPI, capacity, enrolment, and admissions pipeline reports.

• Analyse admissions data and provide recommendations to improve recruitment performance.

• Serve as the primary point of contact for new enquiries received through multiple channels.

• Organise admissions meetings, open days, and recruitment events while delivering exceptional customer service throughout the enrolment journey.

• Review and update admissions documents, communication templates, parent communication platforms, and marketing materials to ensure accuracy and best practice.

• Work closely with parent-facing administrative teams to ensure excellent first impressions and a positive visitor experience.

• Provide ongoing support and communication to newly enrolled families, ensuring a high standard of after-sales care.

Skills, Qualifications and Experience

Competencies

• Ability to promote the school effectively to prospective families and support enrolment conversion.

• Warm, friendly, and approachable personality.

• Highly organised with strong attention to detail.

• Knowledge of relevant regulations, policies, and procedures.

• Ability to manage multiple priorities and work within strict deadlines.

• Proven ability to work independently and collaboratively with colleagues at all levels.

• Strong data coordination, analysis, and reporting skills.

• Skilled in the use of student registration and management systems.

• Excellent interpersonal skills, demonstrating tact, patience, and professionalism when dealing with stakeholders.

• Strong knowledge of ADEK requirements and eSIS filing processes.

• Positive attitude and enthusiasm for working with students, families, and colleagues.

• Calm and empathetic approach with an understanding of young people.

• Proficient in Microsoft Office applications.

• Ability to maintainaccurate records and documentation.

• Experience preparing records, reports, and correspondence using spreadsheets and databases.

• Strong computer literacy skills.

• Excellent customer service and relationship management skills.

• Willingness to contribute positively as part of the school community.

• Strong sense of professionalism and integrity.

• Commitment to safeguarding and promoting the welfare of children.

• Excellent verbal and written communication skills in English.

• Collaborative team player with strong interpersonal skills.

• Effective behaviour management skills.