Technology Portfolio Delivery Director

Company:

Marsh

Description:

We are seeking a talented individual to join our Solutions Portfolio Delivery team at Marsh Health & Benefits. This role will be based in Dublin, Ireland. This is a hybrid role with a requirement of working three days a week in the office.

Marsh Health & Benefits (formerly Mercer Marsh Benefits) is a world leader in workplace health and benefits. We provide broking, consulting and technology support to build the right benefits strategy for businesses and employees, from large multinational firms down to SMEs.

We are seeking a Technology Portfolio Delivery Director to support the Marsh Health & Benefits (MHB) Applications Portfolio. You will lead a team of Technical Delivery Managers responsible for the budgeting, planning, development and implementation of technology solutions that meet the needs of our Employee Benefits business. You will partner with business product owners to define the strategic vision and roadmap for the portfolio.

You will work closely with senior business users and stakeholders (including C‑Suite roles in the MHB business), and global technology teams to ensure the successful delivery of innovative and efficient solutions.

We will count on you to:

• Own delivery of an MHB portfolio spanning global broking, analytics, portals and mobile application products, including multi-country rollouts and post-production support.
• Partner with business product owners to prioritize technology developments that address obsolescence, quality, deployment agility and cyber risk.
• Oversee initiatives from initiation to completion, ensuring timely delivery and adherence to budget and quality standards.
• Provide strong stakeholder management with the gravitas to help drive the strategic technology direction of the MHB business.
• Manage and develop a team of Technical Delivery Managers who own products within the portfolio.
• Leverage experience supporting direct-to-consumer and employee-facing apps to address operational challenges, optimize processes, and design robust support models.
• Support large-scale projects, including migration planning and phased integration into MHB’s target operating model (TOM).
• Review technical debt and obsolescence, and help manage technology infrastructure aligned to zero trust architecture and secure software development.

What you need to have:

• Bachelor’s degree in a relevant field (e.g., Computer Science, Finance, Business Administration) or equivalent industry experience / expertise.
• Significant experience in senior Technology Delivery & Programme Management roles within software product companies (enterprise and/or consumer).
• Proven ability to lead complex delivery across both vendor and in-house built technology solutions.
• Strong business analysis, project management, technical leadership and stakeholder engagement skills.
• Excellent written and verbal communication skills, including the ability to explain complex technical concepts to non-technical stakeholders and senior leadership.
• Ability to work independently and drive execution across globally distributed, highly matrixed teams.
• Strong Agile software development knowledge, including relevant tools and practices.

What makes you stand out?

• Experience in the insurance and/or health broking space, or a strong track record in financial services.
• Experience in the insurance and health broking space.
• Strong AI knowledge and how it applies to the SDLC.

Why join our team:

• Professional development opportunities, interesting work and supportive leaders.
• A vibrant and inclusive culture where you can work with talented colleagues to create new solutions and make an impact for colleagues, clients and communities.
• The scale to offer a range of career opportunities, plus benefits and rewards to enhance your well-being.

#MMCIC

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at [email protected] to discuss any specific needs.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.