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Samsara

Builds AI dash cams and fleet tracking software

Associate Sales Engineer - SE Desk

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A Bachelor of Science degree in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or a related discipline.
  • Preferred experience of at least one year working with customers in a pre-sales or support capacity.
  • Ability to explain complex technical concepts to non-technical audiences.
  • Basic understanding of electronics and electrical systems.
  • Knowledge of at least one of the following: cloud software, networking, automation, or control systems.
  • Ability to speak French bilingually.

Responsibilities

  • Assist the Global Sales Team with technical inquiries and tasks by monitoring and maintaining an inbound question queue.
  • Assist with technical trials across the Sales Engineering team to convey the value of Samsara solutions within a prospect’s operation.
  • Create software scripting solutions and integrations where appropriate to assist with technical proof of concepts.
  • Provide internal question-and-answer support to account teams requesting technical assistance on behalf of customers.
  • Produce and manage digital content for product learning, product adoption, hardware installation, and software configuration.
  • Update and manage internal hardware and software lab infrastructure, including in-office and remote kits.
  • Coordinate and participate in new product testing activities.
  • Gather and highlight industry-specific customer use cases for Samsara solutions in collaboration with technical sales teams.
  • Coordinate cross-functional communication to ensure prospect success, including request for proposal responses, product feature request management, and customer support triaging.

Desired Qualifications

  • Experience tinkering with hardware gadgets, sensors, or vehicles.

About the Company

Samsara

Builds AI dash cams and fleet tracking software

Samsara makes connected cameras, sensors, and software that let organizations with vehicle fleets and heavy equipment track and manage their field operations in one system. Its flagship AI dash cams watch both the road and the driver and warn about phone use or tailgating as it happens, and fleets use the recorded video to clear drivers of blame after crashes. Devices in vehicles and on equipment send location and engine data to a cloud dashboard, where managers plan routes, schedule maintenance, and log drivers' hours. Customers range from trucking firms to city governments, and they pay subscriptions priced per vehicle or asset. Samsara was founded in 2015 and is based in San Francisco, California.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2015

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