Walmart
Global retailer of groceries and essentials
Manager – Strategic Account Management
About the job
- Knowledge of industry and environmental factors, business vernacular, industry business practices, relevant business metrics, data models, analytics, and reports.
- Knowledge of products, services, solutions, product features, value propositions, and product assortment management.
- Knowledge of stakeholder identification, mapping, analysis, communication, engagement, and management methods; diverse markets; and practices for accommodating cultural differences.
- Knowledge of sales presentation tools, techniques, sales lifecycles, and related processes.
- Knowledge of customer systems, customer onboarding methodologies, and system integration.
- Knowledge of account planning tools and techniques, organizational data sources, customer retention metrics, revenue forecasting, sales forecasting tools and processes, estimation techniques, information sources, and industry trends.
- Knowledge of negotiation techniques, stakeholder management techniques, and communication best practices.
- Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders.
- Support plans and initiatives to meet customer and business needs.
- Identify and communicate goals and objectives, build accountability, and measure progress toward results.
- Identify and address improvement opportunities, demonstrate adaptability, and promote continuous learning.
- Provide supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness.
- Ensure compliance with company policies and procedures and support the company mission, values, and standards of ethics and integrity by implementing action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on business processes and practices.
- Provide recommendations to business stakeholders to solve complex business issues.
- Develop business cases for projects with projected return on investment or cost savings.
- Translate business requirements into projects, activities, and tasks aligned with overall business strategy.
- Connect business needs with tangible solutions and results as an interpreter and conduit.
- Recommend new processes and ways of working.
- Interpret business metrics, data models, and reports and use appropriate data points to explain business issues to stakeholders and customers or sellers.
- Engage customers or sellers to gain and leverage insights on their business or category.
- Assist in sales for products and lead sales activities for simple and moderately complex products across homogeneous markets and customer or seller segments.
- Articulate product or solution features and value propositions, identify product feature gaps, and communicate them to leadership and stakeholders.
- Guide team members on product-feature communications and best practices for highlighting product benefits and value propositions.
- Assess assortment mix impacts and translate sales projections and product mix gaps into assortment development requirements.
- Build, maintain, and enhance effective internal and external partnerships.
- Influence outcomes and communicate shared goals with diverse groups by linking interests.
- Identify and address partner needs and educate partners on value creation.
- Adapt to differences in backgrounds, cultures, languages, and work styles.
- Communicate with team members to solve shared problems cooperatively.
- Consult regularly with business-unit leaders to advise on business strategy decisions.
- Lead discussions on customer or seller types and effective sales proposals and presentations.
- Develop sales proposal and presentation processes for complex sales pitches.
- Evaluate industry best practices for sales proposals and presentations.
- Train team members on developing varied formal written proposals.
- Collaborate with sales professionals to improve organizational proposal and presentation strategies.
- Review, approve, and guide team-created sales presentations for simple to moderately complex sales pitches.
- Drive onboarding efforts for large and complex customers or sellers.
- Guide, review, and approve onboarding operating processes performed by team members.
- Identify onboarding process gaps and define improvements to customer or seller experiences through appropriate guardrails.
- Recommend best practices and modifications for simple and moderately complex onboarding processes.
- Manage moderately complex customer or seller escalations involving onboarding issues.
- Highlight complex onboarding issues to relevant stakeholders and drive resolutions.
- Research buying history and preferences of existing customers or sellers.
- Assist in analyzing product or service selection considerations for cross-selling and upselling.
- Assist team members with customer or seller information, including net promoter scores and renewal rates, to prepare sales plans.
- Assist in estimating market sales trends.
- Assist in building joint business plans with customers or sellers and identify the metrics needed for plan preparation.
- Use forecasting factors, measurements, and variables to assist in creating sales forecasts.
- Participate in preparing short-term forecasts for a specific product.
- Locate useful information and input sources for weekly, monthly, and quarterly forecasts.
- Develop and present factual, rational, and compelling negotiation arguments while anticipating roadblocks and objections.
- Use active listening and probing techniques to surface problems, issues, and interests.
- Work toward win-win negotiation outcomes.
- Ensure negotiations follow company and regulatory processes, values, and policies.
- Seek guidance on and escalate complex legal or regulatory issues.
- Understand and articulate company positions and address other parties’ strengths and weaknesses through active listening.
About the company
Walmart operates as a global retailer with a network of hypermarkets, discount department stores, and grocery stores, plus an online shopping platform. It sells groceries, apparel, electronics, and household items through its stores and Walmart.com, along with financial services and health offerings like pharmacies. Its business model centers on offering a wide range of products at low prices by maintaining a large-scale, efficient supply chain and bulk purchasing. This setup enables both in-store and online shopping, with growing emphasis on e-commerce as demand shifts. Walmart differentiates itself through massive store networks, everyday low prices, integrated omnichannel shopping, and a focus on community support and essential services, including vaccination efforts and veteran programs. The company’s goal is to help people save money and access essential goods and services for their families and communities.
Company Size
10,001+
Company Stage
IPO
Headquarters
Bentonville, Arkansas
Founded
1962
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Simplify's Take
What believers are saying
- September 16, 2026: Walmart and SCAN launched a co-branded Medicare Advantage plan.
- September 2026 tap-to-pay reaches all U.S. stores by year-end, easing checkout friction.
- Walmart's global e-commerce grew 23% in Q2 2027, with marketplace up 52%.
What critics are saying
- February 26, 2026 FTC settlement cost Walmart $100 million and mandatory driver verification.
- Walmart still faces opioid and pharmacy cases; DOJ trial is scheduled for November 2027.
- Any repeated Spark or Medicare data misuse would poison Walmart's health platform expansion.
What makes Walmart unique
- Walmart's 10,900 stores power last-mile fulfillment for 80% of e-commerce orders.
- Walmart Connect generated $6.4 billion advertising revenue in fiscal 2026, mostly high-margin.
- Sparky users doubled year over year, and average order value runs 40% higher.
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Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Growth & Insights and Company News
6 month growth
↓ -2%1 year growth
↓ -2%2 year growth
↓ -5%Walmart shares rose between 11 and 14 September, whilst Kroger stock declined despite beating earnings. Jim Cramer noted the contrast, suggesting Walmart might gain margin advantages. Kroger cut its full-year identical sales growth guidance to 0.2%-0.8% from 1%-2%. Its Q2 identical sales growth dropped to 0.2% from 3.4% year-on-year, missing analyst estimates of 0.9%. Operating margin remained flat at 2.8%. Walmart's Q2 comparable sales grew 2.6%, outpacing Kroger but missing estimates of 3.7%. The company expects a $10 billion cost headwind from higher fuel prices in fiscal year 2027. Its advertising revenue grew 38%. Walmart trades at a forward P/E of 37 versus Kroger's 11.96. Cramer previously suggested selling Walmart due to high valuation.
Walmart and Scan to launch co-branded Medicare Advantage plan. The companies will connect the offering with Walmart's broad range of health and wellness products and services and its technology capabilities. September 16, 2026. 2:10 PM BENTONVILLE, Ark. - Walmart and nonprofit insurer Scan Health Plan are introducing a co-branded Medicare Advantage plan in two states. The plan is expected to be available to more than 2 million Medicare enrollees. As part of the collaboration, Scan and Walmart will connect the co-branded Medicare Advantage offering more closely with Walmart's broad range of health and wellness products and services, as well as its technology capabilities. Offerings may include, pending regulatory review and approval, pharmacy and vision services, food and over-the-counter drug benefits. Together, the organizations aim to create a more connected experience that helps older adults navigate their health and wellness needs both inside and outside the doctor's office. The joint venture follows Scan's partnership with Costco Wholesale Corp to launch Costco-branded Medicare Advantage plans. Walmart brings to the collaboration Everyday Health Signals, an AI-powered platform it built to support personalized nutrition and wellness experiences for customers. Everyday Health Signals allows participants to share a wellness goal and receive personalized health and wellness insights, including tailored nutrition information and food recommendations informed by their wellness goals and shopping preferences. SCAN and Walmart plan to make these capabilities available to participating members as part of broader coaching and wellness support, helping members turn personalized nutrition insights into action as they make everyday shopping decisions about what to put on their tables. "At SCAN, we believe healthcare is better when it is personalized to the individual, and when members choose to opt in, data can help us deliver a more relevant experience tailored to their needs," said national general manager Zack Myers. "By combining Walmart's technology capabilities and consumer retail expertise with SCAN's Medicare product experience, we have an opportunity to develop products that translate those insights into meaningful support that helps members make more informed choices about their health and well-being." "Walmart has been helping customers navigate Medicare choices for more than a decade," said Dr. Pravene Nath, group director for consumer health and data solutions at Walmart U.S. "What makes this collaboration unique is Walmart's role in customers' everyday lives. Because customers regularly turn to Walmart for groceries and other everyday essentials, we have an opportunity for those who choose to participate, to use insights from their shopping experiences to make nutrition guidance more relevant and actionable. Combined with Walmart's breadth across food, pharmacy, vision and other health and wellness services, and Scan's deep Medicare expertise, we can create a more connected experience that helps older adults take action on their health goals as part of their everyday routines." The collaboration brings together Scan's nearly five decades of experience serving older adults with Walmart's longstanding experience helping customers navigate Medicare coverage, including more than a decade of in-store insurance support and Walmart Insurance Services, which launched in 2020 as the retailer's licensed insurance agency. Together, Scan and Walmart aim to create a more connected Medicare Advantage experience that supports members across their everyday health and wellness needs. Get the latest Chain Drug Review news delivered straight to your inbox. Have news to share? Send Chain Drug Review your press releases and announcements.
Walmart (NYSE: WMT) leverages AI, fast delivery and e-commerce growth to drive aggressive market share gains. Walmart (NYSE: WMT) presented at the Goldman Sachs Global Retailing Conference on September 15, with U.S. president and CEO Dave Guggina participating in meetings and a fireside chat at 11:35 a.m. CT. The following day, Manish Joneja, senior vice president of Walmart U.S. marketplace and WFS, appeared at the Piper Sandler Growth Frontiers Conference at 11:00 a.m. CT. The back-to-back appearances came at a pivotal moment for the retail giant, as the company continues to outpace traditional retail competitors across multiple business lines. Walmart shares closed on September 11 at $107.15, up 1.3% for the session, reflecting sustained investor confidence in the company's growth trajectory. Global e-commerce sales surged 23%, even as Walmart U.S. comparable sales posted a more modest increase of 2.6% during the same reporting period. Fiscal second-quarter revenue climbed 5.9%, while operating income jumped 28.8%, with adjusted constant-currency operating income growing 17.4% on a year-over-year basis. The company's August 20 earnings release highlighted 38% advertising growth and 17% growth in global membership-fee revenue, underscoring momentum in its higher-margin business segments. In the second quarter of fiscal 2027, Walmart U.S. e-commerce sales increased 24%, while store-fulfilled delivery sales grew approximately 43%, reflecting deepening consumer adoption of its digital retail model. Expedited deliveries completed in under three hours accounted for roughly 37% of store-fulfilled orders, and average weekly customers increased more than 20% during the quarter. Fast delivery across the United States rose 48%, with sub-30-minute delivery expanding to 38 U.S. markets, a milestone that positions Walmart as a formidable competitor to pure-play delivery platforms. Walmart's extensive store network serves as a last-mile fulfillment infrastructure for 80% of e-commerce orders and 100% of fast deliveries, a structural advantage difficult for rivals to replicate. The company noted that customers using fast delivery shop more frequently, deepen their engagement with the platform, and are more likely to convert into Walmart+ members. Walmart is also scaling its Sparky AI shopping assistant, which is linked to customers spending 40% more per order, signaling the early commercial impact of its artificial intelligence investments. At the Goldman Sachs Communacopia and Technology Conference 2026, Walmart outlined broader ambitions for its advertising arm, Walmart Connect, aiming to compete for budgets across connected TV, social media, and shopping apps. The ad business carries margins above 70%, a stark contrast to the roughly 5% margin in core retail, making it a critical driver of overall profitability improvement for the company. Walmart's recent collaboration with Dunkin' is set to launch first across 150 in-store tenant locations, with plans to expand to the majority of Dunkin's 10,000 locations outside Walmart stores nationwide. The Dunkin' partnership extends the range of delivery occasions available to Walmart customers, further embedding the retailer into everyday consumer spending habits. Taken together, Walmart's conference appearances painted a picture of a retailer aggressively transforming itself from a traditional brick-and-mortar operator into a diversified, technology-driven commerce and media platform.
Walmart and SCAN Health Plan announced a partnership to offer co-branded Medicare Advantage plans in two states, targeting over two million Medicare enrollees. The plans, pending regulatory approval, may include pharmacy, vision, food, and over-the-counter benefits. A central feature is Walmart's Everyday Health Signals platform, an AI tool providing personalised nutrition and wellness guidance based on members' shopping preferences and self-reported goals. Walmart launched its licensed insurance agency in 2020. SCAN Group is a nonprofit organisation serving nearly 460,000 members across six states. The deal follows a similar partnership between SCAN and Costco Wholesale to sell Costco-branded Medicare plans. The companies did not disclose financial terms.
Walmart and SCAN to launch co-branded Medicare Advantage plan. New offering will pair SCAN's Medicare expertise with Walmart's convenience, everyday low prices, health and wellness services, and technology capabilities LONG BEACH, CA, AND BENTONVILLE, AR, UNITED STATES, September 16, 2026 / EINPresswire.com / - SCAN Health Plan (SCAN), and Walmart Inc. (Nasdaq: WMT) today announced a strategic collaboration to launch a co-branded Medicare Advantage plan in two states. The plan is expected to be available to more than two million Medicare enrollees. As part of the collaboration, SCAN and Walmart will connect the co-branded Medicare Advantage offering more closely with Walmart's broad range of health and wellness products and services and its technology capabilities. Offerings may include, pending regulatory review and approval, pharmacy and vision services, food and over-the-counter (OTC) benefits. Together, the organizations aim to create a more connected experience that helps older adults navigate their health and wellness needs both inside and outside the doctor's office. Walmart brings to the collaboration Everyday Health Signals (SM) an AI-powered platform built by Walmart to support personalized nutrition and wellness experiences for all of its customers. Everyday Health Signals(SM) allows participants to share a wellness goal and receive personalized health and wellness insights, including tailored nutrition information and food recommendations informed by their wellness goals and shopping preferences. SCAN and Walmart plan to make these capabilities available to participating members as part of broader coaching and wellness support, helping members turn personalized nutrition insights into action as they make everyday shopping decisions about what to put on their tables. "At SCAN, we believe healthcare is better when it is personalized to the individual, and when members choose to opt in, data can help us deliver a more relevant experience tailored to their needs," said Zack Myers, national general manager of SCAN Health Plan. "By combining Walmart's technology capabilities and consumer retail expertise with SCAN's Medicare product experience, we have an opportunity to develop products that translate those insights into meaningful support that helps members make more informed choices about their health and well-being." "Walmart has been helping customers navigate Medicare choices for more than a decade," said Pravene Nath, M.D., group director for consumer health and data solutions at Walmart U.S. "What makes this collaboration unique is Walmart's role in customers' everyday lives. Because customers regularly turn to Walmart for groceries and other everyday essentials, we have an opportunity for those who choose to participate, to use insights from their shopping experiences to make nutrition guidance more relevant and actionable. Combined with Walmart's breadth across food, pharmacy, vision and other health and wellness services, and SCAN's deep Medicare expertise, we can create a more connected experience that helps older adults take action on their health goals as part of their everyday routines." The collaboration brings together SCAN's nearly five decades of experience serving older adults with Walmart's longstanding experience helping customers navigate Medicare coverage, including more than a decade of in-store insurance support and Walmart Insurance Services, which launched in 2020 as Walmart's licensed insurance agency. Together, SCAN and Walmart aim to create a more connected Medicare Advantage experience that supports members across their everyday health and wellness needs. About SCAN SCAN Group is a mission-driven not-for-profit organization dedicated to addressing the biggest issues in healthcare for older adults, including chronic illness, access to care, homelessness, inequities, and loneliness. SCAN Group's SCAN Health Plan is one of the nation's foremost nonprofit Medicare Advantage plans and serves nearly 460,000 members across 33 counties in California, Arizona, Nevada, Texas, New Mexico, and Washington. Independence at Home, a SCAN Health Plan community service, provides vitally needed services and support to seniors and their caregivers. Since 2020, SCAN has also launched a portfolio of mission-aligned medical groups, including Healthcare in Action, Welcome Health and myPlace Health, each of which focuses on meeting the needs of older adults. Across all its entities, SCAN serves about half a million members and patients. To learn more, visit www.thescangroup.org and www.scanhealthplan.com. About Walmart Walmart Inc. (Nasdaq: WMT) is a people-led, tech-powered omnichannel retailer helping people save money and live better - anytime and anywhere - in stores, online, and through their mobile devices. Each week, approximately 280 million customers and members visit more than 10,900 stores and numerous eCommerce websites in 19 countries. With fiscal year 2026 revenue of $713 billion, Walmart employs approximately 2.1 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy, and employment opportunity. Additional information about Walmart can be found by visiting corporate.walmart.com, on Facebook at facebook.com/walmart, on X (formerly known as Twitter) at twitter.com/walmart, and on LinkedIn at linkedin.com/company/walmart. Media Contacts: Seffrah Orlando [email protected] 562-508-6781 Walmart.com/Reporter Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. Healthcare Industry Today do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.