Senior Product Manager - Fraud/ID Agent

Job Description

Role Summary:

As Senior Product Manager, you will lead product strategy and delivery across the Fraud and ID Agent Initiative, from the current MVP through the roadmap toward a scalable, production-ready capability. You will connect client and analyst needs with fraud expertise, data science, engineering, platform, legal, compliance, and AI governance partners.

What you will be doing:

• Set product direction. Define the product vision, and measurable outcomes for fraud and identity capabilities, balancing the near-term pilot with a reusable longer-term product.
• Lead discovery with users and partners. Work with the Brazil pilot partner and fraud specialists to understand analyst workflows, emerging fraud patterns, data needs, and what makes a recommendation actionable and.
• Coordinate global delivery. Align the Brazil business and data team with India-based engineering, architecture and platform teams, and partner stakeholders. Establish clear ownership, resolve blockers, and maintain a operating cadence across teams.
• Guide responsible use of data and AI. Partner on data access, privacy, security, AI governance, model quality, explainability, auditability, and controls. The current design uses rules and statistical methods to detect patterns, then uses an LLM to explain findings and draft recommendations.
• Measure product performance. Define how the team will evaluate detection quality, time to analyst review, fraud outcomes, recommendation usefulness, analyst adoption, and operational impact. Establish validation plans before expanding beyond the pilot.
• Build the next-phase roadmap. Use evidence from the pilot to prioritize production readiness, broader data coverage, a purpose-built analyst experience, and future client or regional expansion.
• You will report to the Senior Director of Product Management
• You will have to WFO 2 days a week as its Hybrid working

Qualifications

What we are looking for:

• You are required to have 8+ years of product management experience, including ownership of complex, data-intensive products from discovery through launch and iteration.
• Experience in fraud, identity, payments, financial services, risk decisioning, or a closely related domain.
• Work closely with engineering and data science on data pipelines, model or rules-based systems, integrations, experimentation, and production constraints.
• Strong product judgment: you can turn an ambiguous problem into a focused roadmap, make trade-offs explicit, and connect delivery to customer and business outcomes.
• Experience leading cross-functional teams and influencing senior stakeholders across regions, functions, and organizational boundaries.

Preferred experience

• Building or scaling AI/ML-enabled products, especially human-reviewed decision support or agentic workflows.
• Working with sensitive customer data, privacy or compliance reviews, model governance, and audit requirements.
• Launching products with international teams, pilot partners, or multi-client platforms.

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why.

Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

Life at Experian

• Support for every family: Maternity, paternity and adoption leave for all parents, plus subsidised childcare for all employees.
• Care when it matters most: Employee Assistance Program, Mental Health First Aiders, and compassionate and domestic violence leave.
• Flexibility that fits your life: Flexible work arrangements, with generous annual, sick and family care leave.
• A community where you belong: Employee Resource Groups, paid volunteer leave and recognition through our One Experian program.
• Growth at every stage: Career mentoring, Harvard Manage Mentor, Experian University and e-learning platforms.

Experian Careers - Creating a better tomorrow together

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Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here