Full-Time

Mid-Market Account Executive

Posted on 10/31/2025

Channel Talk

Channel Talk

201-500 employees

O2O customer engagement and analytics

Compensation Overview

$80k - $130k/yr

New York, NY, USA

Hybrid

Category
Sales & Account Management (1)
Required Skills
Sales
Lead Generation

Get referred to Channel Talk

See people who can refer or advise you

Requirements
  • 1-3 years of experience as an Account Executive or 2+ years of experience as a Sales Development Representative at a B2B SaaS company
  • Experience exceeding a sales quota
  • Strong sense of intellectual curiosity and drive to understand the 'why' behind prospects' needs and be up to date with industry trends
  • Thrive in a fast-paced, dynamic environment and be excited to be part of a high-growth sales team as we scale
  • Understands the value of excellent customer service
  • Well-organized with strong time management skills
Responsibilities
  • Manage the full sales cycle from building relationships with key stakeholders to negotiation and contracting
  • Define our Ideal Customer Persona for the mid-market by proactively setting hypotheses and adjusting as needed
  • Lead demos of Channel Talk’s product offering to a variety of stakeholders
  • Drive new business acquisition and expand existing accounts through upsell and cross-sell, ensuring high renewal rates
  • Understand customer use cases to align them with Channel Talk’s solutions in order to identify new sales opportunities
  • Collaborate with internal teams to share key customer feedback and insights to improve the overall product and customer experience
Desired Qualifications
  • Experience selling to e-commerce or direct-to-consumer brands, particularly in fashion and beauty
  • Experience in B2B SaaS sales
  • Experience at a startup
  • Korean language ability

Channel Talk (operated by Zoyi) provides analytics and engagement platforms tailored for retail, combining online and offline data to power personalized shopping. Walk Insights analyzes offline data to uncover shopper behavior, while Channel.io handles online data, messaging, and customer engagement. The tools connect data across platforms to support targeted marketing campaigns and customer relationship management (CRM) for beauty, fashion, and distribution brands, primarily in Asia, under a subscription and services model. The goal is to help brands execute data-driven, personalized experiences across both online and offline channels, strengthening O2O commerce.

Company Size

201-500

Company Stage

Late Stage VC

Total Funding

$43.7M

Headquarters

Seoul, South Korea

Founded

2014

Get referred to Channel Talk

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • January 2025 funding added ¥1.1 billion, extending runway for AI product development.
  • Voice ALF development targets higher automation and stronger customer support monetization.
  • June 2025 Kakao global ad agency access creates a new North American lead source.

What critics are saying

  • Team ALF was retired June 29, 2026, forcing customers onto CoS migration.
  • Intercom, Zendesk, and regional tools like KARTE Talk attack Channel Talk’s core helpdesk niche.
  • If Japan expansion stalls, global growth concentrates on one market and weakens valuation.

What makes Channel Talk unique

  • Channel Talk serves 180,000 companies with 98% retention and deep Asia e-commerce workflows.
  • Its ALF AI agent reached 1,000 company adopters within two months of launch.
  • Japan and North America expansion leverages localized CRM, Kakao ads, and channel-specific integrations.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Flexible Work Hours

Hybrid Work Options

Unlimited Paid Time Off

Health Insurance

Phone/Internet Stipend

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

0%
BRIDGE
Jan 28th, 2025
Channel Corp Raises 1.1 Billion Yen

Channel Corporation, developer of the AI chat service "Channel Talk" for EC and B2B, raised ¥1.1 billion, bringing total funding to ¥5.1 billion. The round was led by Bon Angels Venture Partners, with participation from Laguna Investment and Altos Ventures. "Channel Talk" is used by over 180,000 companies, boasting a 98% retention rate. The AI agent function "ALF" was released in November 2024, with 1,000 companies implementing it, and plans for "Voice ALF" are underway.

BRIDGE
Jan 27th, 2025
Channel Corporation raises ¥1.1 billion funding

Channel Corporation, the developer of the AI chat service "Channel Talk" for EC and B2B services, announced on the 24th that it has raised ¥1.1 billion in a funding round led by existing investor Bon Angels Venture Partners, with participation from Laguna Investment and new investor Altos Ventures. This brings their total funding to ¥5.1 billion. The service is used by over 180,000 companies globally, with a 98% retention rate. The new AI agent feature "ALF" will be officially released in November 2024.

PR TIMES
Jan 24th, 2025
Channel Talk raises 1.1 billion yen

Channel Corporation, the operator of the all-in-one AI business messenger "Channel Talk," has raised ¥1.1 billion in new funding, bringing its total funding to ¥5.1 billion. The round was led by existing investor BonAngels Venture Partners, with participation from Laguna Investment and new investor Altos Ventures. The funds will be used for further AI development, including the "Voice ALF" feature. Channel Talk is expanding its AI capabilities to enhance customer support and plans to increase hiring.

WOWTALE
Jan 13th, 2025
Channel Corp Secures $8.5M for AI Expansion

Channel Corp, the company behind AI business messenger Channel Talk, raised $8.5M in funding, totaling $39.3M. The round was led by BonAngels Venture Partners, with Laguna Investment and Altos Ventures. The funds will develop Voice ALF, an AI voice solution, and support global expansion. Channel Corp operates in 22 countries, with 25% of revenue from global markets, and established a U.S. subsidiary in 2022. CEO Siwon Choi aims to position the company as a leading SaaS provider globally.

Maeil Business Newspaper
Oct 28th, 2024
Korea's No. 1 Economic Media

Channel Corporation announced on the 28th that it has launched an interactive voice response (IVR) function that allows users to design phone consultation scenarios without development knowledge on Internet phones provided by the all-in-one AI business messenger "Channel Talk."

INACTIVE