Channel Talk

Channel Talk

Retail analytics and customer engagement solutions

About

Zoyi focuses on enhancing the shopping experience through advanced technology tailored for the retail sector. The company offers two main platforms: Walk Insights, which analyzes offline shopping data, and Channel.io, which deals with online data and customer engagement. These platforms help brands in the beauty, fashion, and distribution industries in Asia to create personalized shopping experiences by utilizing data analysis. Zoyi stands out from its competitors by operating in the online-to-offline (O2O) commerce market, where it connects and analyzes data from both online and offline sources to support targeted marketing campaigns and customer relationship management (CRM). The goal of Zoyi is to empower brands with the tools they need to effectively engage customers and optimize their marketing strategies.

Company Stage

Series C

Employees

51-200

Industries

Data & Analytics, Consumer Software

Total Funding

$10.5M

Headquarters

Seoul, South Korea

Founded

2014


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Simplify's Take

What believers are saying

  • Growing demand for personalized shopping boosts Zoyi's analytics platforms.
  • 5G expansion in Asia enhances real-time data processing for O2O commerce.
  • AI trends in fashion and beauty align with Zoyi's sector focus.

What critics are saying

  • Emerging SaaS startups in Korea threaten Channel Talk's market share.
  • Subscription model risks if consumer preferences shift to one-time purchases.
  • Focus on Asia may limit growth if not expanded to other regions.

What makes Channel Talk unique

  • Zoyi integrates offline and online data for comprehensive retail analytics.
  • Channel.io enhances customer engagement with advanced conversational AI capabilities.
  • Walk Insights offers unique insights into offline shopping behaviors.

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Growth & Insights
Headcount

6 month growth

↑ 3%

1 year growth

↑ 2%

2 year growth

↑ 2%

Benefits

Flexible Work Hours

Hybrid Work Options

Unlimited Paid Time Off

Health Insurance

Phone/Internet Stipend

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