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BrightSpring Health Services

Home-based health services and pharmacy solutions

Clinical Educator - Infusion

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeWinston-Salem, NC, USA$85k - $110k /yr

About the Job

Requirements

  • A Registered Nurse license is required, and an active RN license in the state of practice is required.
  • At least three years of clinical experience is required.
  • A valid driver's license and auto insurance are required.
  • Must meet company driving standards.
  • Strong clinical expertise in infusion therapy and patient education is required.
  • Ability to translate complex clinical concepts into clear, actionable education for patients and non-clinical audiences is required.
  • Proficiency in Microsoft Office Suite is required.

Responsibilities

  • Evaluate, educate, and train patients, caregivers, and facility staff on services, infusion therapies, and care delivery in home or alternate-site settings.
  • Provide in-person and virtual patient education to promote therapy understanding, safety, and independence.
  • Conduct patient assessments and evaluations to support appropriate placement into home infusion or alternate-site care.
  • Deliver initial therapy education and support therapy initiation activities as needed.
  • Document patient education and clinical interactions accurately and promptly using company systems and technology.
  • Support the development and use of patient education materials and communication tools.
  • Coordinate patient transitions from hospital to home or alternate care settings with facility staff, providers, and internal teams.
  • Partner with Clinical Sales Executives to ensure patients are clinically prepared for discharge and therapy initiation.
  • Gather and communicate relevant pre-admission and insurance information to support service initiation.
  • Ensure therapy education, supplies, and clinical readiness are aligned prior to discharge to facilitate continuity of care.
  • Serve as a clinical resource supporting transition planning and patient readiness across the care continuum.
  • Partner with Strategic Account Executives and Clinical Sales Executives to provide clinical expertise during customer engagements, educational programs, and growth initiatives.
  • Deliver in-services, continuing education programs, and clinical training sessions for internal staff and referral sources.
  • Support onboarding and ongoing competency development of field sales and clinical team members.
  • Identify clinical education opportunities that improve referral confidence and increase transition success rates.
  • Collaborate with sales leadership to understand educational needs and develop programs that support growth and patient transition volume.
  • Act as a clinical liaison between pharmacy, sales, nursing, and operations teams to ensure consistent clinical messaging and best practices.
  • Provide clinical consultation and subject-matter expertise to internal stakeholders.
  • Align educational support geographically to meet regional operational and sales needs.
  • Serve as backup clinical support when needed to ensure continuity of patient education and service delivery.
  • Facilitate communication of clinical updates, therapy changes, and education initiatives across teams.
  • Maintain confidentiality of patient and proprietary information in accordance with HIPAA and company standards.
  • Ensure education and training activities comply with regulatory, accreditation, and organizational requirements.
  • Maintain accurate documentation of education, competency, and transition activities.
  • Support data collection and reporting related to patient education and therapy transition outcomes.
  • Demonstrate professional collaboration and customer-focused service with patients, referral partners, and internal teams.

Desired Qualifications

  • A Bachelor of Science in Nursing (BSN) is preferred.
  • Infusion therapy or specialty pharmacy experience is strongly preferred.
  • Experience in adult education, clinical training, or healthcare education is preferred.
  • Previous experience supporting sales or business development initiatives is preferred.
  • Experience with CRM or clinical documentation platforms is preferred.

About the Company

BrightSpring Health Services

Home-based health services and pharmacy solutions

BrightSpring Health Services delivers home and community-based health services for people with complex or chronic needs, organized into two segments: Pharmacy and Provider. The Pharmacy segment provides specialty, infusion, and community pharmacy services to patients with complex conditions. The Provider segment offers behavioral health, home health, hospice care, and services for individuals with intellectual and developmental disabilities. The company runs an integrated care model through a network of pharmacies and providers to support a continuum of care that includes clinical services, care coordination, and in-home support. Revenue comes from Medicare, Medicaid, and private insurance, reflecting reimbursement across public and private payers. The goal is to coordinate pharmacy and in-home health services to improve access, continuity, and outcomes for patients and to serve managed care organizations with a complete care solution.

Company size
10,001+
Company stage
IPO
Headquarters
Lyndon, KY
Founded
1974

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