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PENN Entertainment

Operates casinos, racetracks, and online betting

Host/Cashier

Dining, Bar & Counter ServiceUpdated on Nov 12
Full-timeAurora, IL, USA$15 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Previous restaurant or hospitality experience is preferred.
  • Strong communication and interpersonal skills are required.
  • Ability to multitask and work in a fast-paced environment is required.
  • A professional appearance and demeanor are required.
  • Ability to work flexible hours, including evenings, weekends, and holidays, is required.
  • Excellent customer service skills are required.
  • Strong organizational and problem-solving abilities are required.
  • Ability to work as part of a team is required.
  • Ability to remain calm and professional under pressure is required.
  • Ability to stand and walk for extended periods is required.
  • Ability to lift up to 25 pounds occasionally is required.
  • Frequent bending, reaching, and movement throughout the dining area are required.

Responsibilities

  • Greet guests promptly and courteously upon arrival.
  • Manage reservations, waitlists, and seating assignments efficiently.
  • Escort guests to tables and provide menus.
  • Monitor guest flow and communicate table availability to servers and kitchen staff.
  • Answer phone calls and respond to inquiries regarding reservations, hours, and menu offerings.
  • Ensure the dining area and entrance are clean, organized, and presentable.
  • Assist with special requests, large parties, and event seating as needed.
  • Coordinate with servers and management to ensure smooth service during peak periods.
  • Maintain knowledge of menu items, specials, and restaurant policies.
  • Follow all safety, sanitation, and health guidelines.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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