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Full-Time

Data Center IT Manager

Posted on 6/27/2024

Global Relay

Global Relay

1,001-5,000 employees

Cloud-based compliance solutions for finance

Data & Analytics
Government & Public Sector
Energy
AI & Machine Learning
Financial Services

Compensation Overview

$110k - $125kAnnually

+ Bonus + Commission

Senior, Expert

Vancouver, BC, Canada

Category
Network Administration
System Administration
IT & Security
Required Skills
Communications
Requirements
  • 5+ years of experience working in a large-scale Data Center
  • 3+ years of experience in a Lead technical role within a Data Center environment
  • Expert knowledge in cabling, racking, and configuring servers, storage, and network equipment
  • Experience with the provisioning of enterprise level appliances such as servers, storage, network switches and routers
  • Demonstrated experience supporting a global 24x7 internet-based service or product
  • Thorough working knowledge of firewall and network architectures
  • Demonstrated experience in networking troubleshooting and administration
  • Strong communication, organizational, and problem-solving skills
  • Strong documentation skills
  • Excellent customer presentation skills
  • Strong ability to develop and maintain positive working relationships
  • Demonstrated ability to Lead, manage, develop, train, and mentor a cohesive and high performing team
  • Demonstrated ability to work well under pressure and respond to changing conditions
  • Meticulous attention to detail
  • Demonstrated ability to be highly confidential and discrete
  • Experience working in an environment with formally structured change management process would be considered an asset
Responsibilities
  • Provide day-to-day operational oversight of data center activities including supervising technicians across all shifts in a 24x7 environment
  • Ensure all Global Relay production schedules and commitments are met
  • Contribute to the planning, scheduling, and implementation of hardware such as new servers, storage, and network appliances
  • Work closely with all IT Operations teams
  • Ensure the provisioning of hardware is completed on schedule and to the highest standards
  • Maintain 100% uptime objective of Global Relay services
  • Maintain a high standard of data center cleanliness and organization through exceptional operational discipline
  • Track, manage, and document Data Center assets cradle-to-grave
  • Work closely with the Data Center Facilities Manager to coordinate and maintain a world-class Data Center
  • Ensure adherence to processes and quality control standards for all work performed by the team
  • Coordinate with vendors and contractors to ensure data center needs are met in a timely and cost-effective manner
  • Participate and recommend changes in procedures or equipment that would increase productivity, reduce cost, and better serve Global Relay’s disaster recovery and business continuity plans

At Global Relay, employees have the opportunity to work at the forefront of compliance technology for the financial sector, employing cutting-edge AI and ML technologies to innovate and secure data management solutions. The company's strong focus on integrated compliance solutions for highly regulated industries not only builds a robust technological ecosystem but also positions it as an industry leader in a pivotal and fast-evolving field. This makes Global Relay an excellent workplace for professionals looking to advance their careers in a technically progressive and critically essential domain.

Company Stage

N/A

Total Funding

N/A

Headquarters

Vancouver, Canada

Founded

1999

Growth & Insights
Headcount

6 month growth

3%

1 year growth

10%

2 year growth

53%