Securitas

Global security services and solutions provider

HOA Director of Community Safety & Operations

Security & Protective ServicesPosted on Nov 13

Full-timeRancho Mirage, CA, USA$75k - $80k /yrIn-person

About the Job

Requirements

A bachelor's degree in Business Administration, Public Administration, Security Management, Hospitality Management, Community Association Management, Criminal Justice, or a related field, or an equivalent combination of education and experience.
Seven to ten or more years of progressive leadership experience in security, operations, community management, hospitality, residential community operations, or a related environment.
Senior-level leadership experience managing complex service operations, teams, vendors, and operational improvement initiatives.
Experience overseeing access control, visitor management, gate operations, incident reporting, and community safety programs.
Experience managing contracts, budgets, service standards, and vendor relationships.
A strong understanding of resident service, operational accountability, risk management, and emergency preparedness.
Written and verbal communication skills, including the ability to prepare reports, policies, procedures, and executive-level communications.
A California driver's license.
A California Guard Card.

Responsibilities

Manage security services and related operations for assigned accounts, including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision, and training.
Perform management functions for assigned accounts and provide lead direction to Security Supervisors on requirements and work priorities, coordinating necessary site needs.

Desired Qualifications

Prior law enforcement, public safety, military, corporate security, or emergency management experience.
Professional certifications such as PCAM, CMCA, AMS, CPP, PSP, CERT, FEMA Emergency Management Training, or related credentials.

HOA Director of Community Safety & Operations

Requirements:

Bachelor degree in Business Administration, Public Administration, Security Management, Hospitality Management, Community Association Management, Criminal Justice, or a related field; or an equivalent combination of education and experience.
Seven to ten or more years of progressive leadership experience in security, operations, community management, hospitality, residential community operations, or a related environment.
Senior-level leadership experience managing complex service operations, teams, vendors, and operational improvement initiatives.
Experience overseeing access control, visitor management, gate operations, incident reporting, and community safety programs.
Experience managing contracts, budgets, service standards, and vendor relationships.
Strong understanding of resident service, operational accountability, risk management, and emergency preparedness.
Excellent written and verbal communication skills, including the ability to prepare reports, policies, procedures, and executive-level communications.
CA Drivers License
CA Guard Card

PREFERRED QUALIFICATIONS

Prior law enforcement, public safety, military, corporate security, or emergency management experience may be beneficial but is not required.
Professional certifications such as PCAM, CMCA, AMS, CPP, PSP, CERT, FEMA Emergency Management Training, or related credentials.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.

As an Account Manager you will be performing a variety of management functions for assigned accounts; while providing lead direction to Security Supervisors on requirements, priorities of work and coordinating any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you.

Are you interested in being part of our Team?

• Apply quickly and efficiently online

• Interview from the convenience of your own home

• Weekly pay

• Competitive benefits

• Flexible schedules

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

#AF-PIE

PPO #14827

Pay Range: $75,000 to $80,000 per year

About the Company

Securitas

Global security services and solutions provider

Securitas provides security services to a global client base, offering electronic security, fire and safety, and emergency planning across 47 countries. Its approach combines a skilled workforce with advanced technology to deliver tailored protection plans, monitoring, and rapid response that safeguard people and assets while managing risk. The company differentiates itself through its global scale, integration of human and digital security capabilities, agile staffing, and a client-focused model that adapts to changing market conditions. Its goal is to enable clients to focus on their core operations by reliably protecting their property, information, and people, and to grow its presence in expanding markets like China and India.

Company size: 10,001+
Company stage: IPO
Headquarters: Stockholms kommun, Sweden
Founded: 1972

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