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IHG

Global hotel company

Health Club Receptionist - Recreation

Full-TimeUpdated on 10/23/2026
No salary listed
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Food Service & HospitalityHotel Guest Services

About the job

Requirements
  • Previous experience in a reception or customer service role, preferably in hospitality or wellness.
  • Strong communication and interpersonal skills.
  • Proficiency in computer systems and booking software.
  • Ability to multitask and work efficiently in a fast-paced environment.
Responsibilities
  • Greet and welcome guests warmly and in a friendly manner.
  • Manage guest check-ins and check-outs efficiently.
  • Answer phone calls and respond to inquiries about health club services, memberships, and classes.
  • Schedule appointments for personal training, classes, and wellness services.
  • Maintain accurate records of guest visits and memberships.
  • Keep the reception area clean, organized, and inviting.
  • Collaborate with fitness staff to promote health club programs and events.
  • Assist with administrative tasks as needed.
Desired Qualifications
  • A passion for health and fitness.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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