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Walgreens

Retail pharmacy chain with health services

Pharmacy Technician Apprentice

PharmacyPosted on Nov 11
Part-timeMemphis, TN, USA$17 - $23.25 /hrIn-person

About the Job

Requirements

  • Fluency in reading, writing, and speaking English is required, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evening and weekend hours, is required.
  • Earn and maintain Pharmacy Technician Certification Board (PTCB) certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.

Responsibilities

  • Assist the pharmacist, under direct supervision and in accordance with state and federal regulations and company policies, in the practice of pharmacy and other Pharmacy Department duties.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers.
  • Deliver a distinctive customer experience by greeting and assisting customers and patients, resolving issues, answering questions, sharing customer service practices, and developing relationships with valuable customers.
  • Follow the Pharmacy Code of Conduct and assist in pharmacy practice under pharmacist supervision in accordance with applicable policies.
  • Enter patient and drug information accurately, fill prescriptions by retrieving, counting, and pouring drugs, verify medicines, check for possible interactions, and help pharmacists schedule and maintain workflow.
  • Immediately report prescription errors to the pharmacist on duty and follow company error policies and the Quality Improvement Program.
  • Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
  • Register sales on the assigned cash register, collect and handle cash as required, and help customers locate over-the-counter products.
  • Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
  • Correct and resubmit manual claims for third-party prescription services and perform other clerical duties as assigned by the Pharmacy Manager.
  • Support inventory management by ordering, unpacking, checking, and storing pharmaceuticals; apply asset protection techniques and file claims for shipment overages, shortages, order errors, and damaged prescription drugs.
  • May assist the pharmacist with clinical services, including collecting and labeling patient blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Help maintain relationships with the local medical community through provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums.
  • Maintain the Pharmacy Department's supplies and ensure it is clean, neat, orderly, and appropriately stocked.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Attend manager-requested training, earn continuing education credits, and maintain healthcare and pharmacy knowledge and skills, including current developments.

Desired Qualifications

  • Six months of experience in a retail environment is preferred.
  • Prior work experience with Walgreens is preferred.
  • Good math skills for accurately counting, measuring, and weighing medications are preferred.
  • Good computer skills are preferred.
  • Knowledge of store inventory control is preferred.
  • PTCB certification is preferred.

About the Company

Walgreens

Retail pharmacy chain with health services

Walgreens is a retail pharmacy network in the United States that sells prescription medications, over-the-counter drugs, health and wellness products, and offers photo services. It operates through a large network of stores and an online platform, enabling customers to order prescriptions or products online and pick them up the same day. Walgreens’ photo service lets customers print photos and create personalized gifts such as photo books, cards, invitations, and other custom items via in-store kiosks or online. The company differentiates itself with a nationwide store footprint, integrated pharmacy and health services, and the ability to deliver convenience through online ordering and same-day pickup. Its goal is to provide convenient access to medications and health-related products while expanding personalized consumer services to improve everyday wellness.

Company size
10,001+
Company stage
Grant
Total funding
$25M
Headquarters
Deerfield, IL
Founded
1901

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