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Mystic Invest

Cruise and travel services group

Provision Master - Seagoing

Full-TimeUpdated on 10/15/2026
No salary listed
Expert
Funchal, Portugal
In Person
Operations & LogisticsInventory Management

About the job

Requirements
  • Qualified training in the hotel or restaurant line of business.
  • Many years of job experience in food and beverage in a leading position or as Assistant Provision Master; experience onboard a cruise vessel is preferred.
  • Economical, budget-oriented thinking, especially regarding inventory management.
  • Ability to analyse and explain business targets.
  • Business-fluent written and spoken German and English.
  • Experience in complaint management.
  • Very good information technology knowledge, especially Microsoft Office, Fidelio MMS, and Rescom.
  • Very good educational background.
  • Minimum age of 26.
  • Management skills, authority, flexibility, and organising ability.
  • Ability to work independently and in a target-oriented manner.
  • Integrity and poise, with very good manners.
  • Cost and quality awareness.
  • Ability to communicate effectively, work as part of a team, work under pressure, and motivate employees.
  • Well-groomed appearance.
  • Knowledge of the assigned security-roll number from the ship’s articles and assigned emergency duties.
Responsibilities
  • Manage storekeeping workflow in close cooperation with the Financial Controller, coordinating the Hotel department’s requirements and the set storing schedule.
  • Analyse and control onboard stock on hand, calculate expected consumption, and inform department heads in cooperation with the Financial Controller.
  • Maintain responsibility for stock on hand in all main stores.
  • Work closely with all onboard hotel departments and the shoreside Supply Manager.
  • Exercise executive authority over the Store Keeper and Utility Stores.
  • Implement and control quality standards in the area of responsibility.
  • Perform additional required tasks during take-over and shipyard periods.
  • Report regularly to the Financial Controller and provide timely written reports on workflow conflicts and disturbances.
  • Actively implement the philosophy behind the product.
  • Continuously improve workflow and standards, including contributing to manuals and regulations.
  • Implement, introduce, and regularly check logs and checklists.
  • Plan employees’ duty rosters.
  • Perform general office work as instructed, including data processing, the tray system, and defining responsibilities.
  • Set up, control, and hand off hotel-store orders for the provision department according to the given budget and standards.
  • Check and control ordering processes and movement of goods across all hotel departments.
  • Plan, conduct, check, and analyse inventories as groundwork for controlling.
  • Ensure operations are conducted economically while meeting agreed quality standards, in cooperation with department heads.
  • Ensure goods are stored safely at all times and under all circumstances.
  • Secure machines, equipment, and storerooms at all times and under all circumstances.
  • Create a cruise report covering relevant events according to specifications.
  • Ensure daily deliveries, whether or not deadlines apply.
  • Maintain constant supply readiness outside regular working hours to meet short-term needs and support guest satisfaction.
  • Implement the first-in, first-out method.
  • Control compliance with best-before dates.
  • Ensure careful handling and care of company property.
  • Promote and motivate employees to provide competent and friendly service through leadership, regular personnel reviews, and documented training.
  • Control and ensure observance of onboard rules in the area of responsibility.
  • Take responsibility for and make authorised decisions in food and beverage/storekeeping.
  • Serve as the technical and disciplinary superior to the First Store Keeper, Store Keepers, and Utility Stores.

About the company

Mystic Invest is a Portuguese travel and hospitality group with businesses in river cruising, ocean cruising, tours and destination experiences. Its brands serve international travelers through vessels, itineraries and onshore operations in multiple markets. Group teams support fleet operations, hospitality, sales, product development and corporate management while individual brands maintain distinct customer identities. Mystic Invest is a travel holding company rather than one cruise line, with shared ownership connecting several specialized tourism businesses.

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