First Citizens BancShares

Full-service bank offering loans and investments

Licensed Premier Relationship Banker - Premier Banker

Retail & Commercial BankingConfirmed live in the last 24 hours

Full-timeDurham, NC, USANo salary listed

About the Job

Requirements

For the Premier Relationship Banker level, have a bachelor's degree and 2 years of experience in financial services relationship management, retail banking, private banking, or wealth management, or a high school diploma or GED and 6 years of experience in those areas.
For the Senior Relationship Banker level, have a bachelor's degree and 4 years of experience in financial services relationship management, retail banking, private banking, or wealth management, or a high school diploma or GED and 8 years of experience in those areas.
Must have or acquire Series 6 or 7, Series 63, and state-specific life insurance licenses within 120 days of hire.
Complete federal registration and annual renewal as required by the SAFE Act.
Possess a valid driver's license.
Apply a structured sales process and provide financial guidance and expertise.
Demonstrate financial literacy, financial analysis, and credit underwriting skills.
Know retail banking products and services, securities products and services, and financial plan conversations.
Demonstrate business development capabilities.

Responsibilities

Build full relationships with mass affluent clients through proactive outreach to an assigned book of business and referrals from bank partners.
Strengthen and manage existing relationships by providing financial advice and partnering with investment and insurance specialists to provide goals-based planning advice and services.
Guide customers and fulfill loan and deposit needs, ensuring banking products and services support their financial goals.
Cultivate relationships with branch and business banking teams within a defined bank area or specific market, as well as mortgage, FCIS, and other sales partners, to build and manage full financial relationships.
Achieve assigned individual and/or team financial, production, and relationship results in line with metrics and goals.
Engage customers, prospects, and referral sources through proactive outreach.
Represent the bank at civic and community events when appropriate to generate business and identify potential Community Reinvestment Act opportunities.
Use sales practices that create value for both customers and the bank, with appropriate partnering, planning, and preparation to provide relevant financial guidance.
Foster collaborative partnerships that deliver value for customers, prospects, and colleagues.
Initiate conversations to identify sales or referral opportunities; listen to understand customer needs and preferences and take prompt action to address immediate needs.
Seek coaching, support bank initiatives, and leverage tools to optimize performance.
Comply with regulations, bank policies, procedures, and delegated authorities to manage credit, operational, reputational, regulatory, and legal risks in personal interactions, customer transactions, and financial exposures.
Complete required training by established deadlines and perform assigned general office management duties.
For associates in roles defined to take deposits, ensure transaction accuracy and operational efficiency; results may include individual and team performance accountability.
Drive frequently to other offices and bank customers; a bank car is not provided.

Desired Qualifications

For the Premier Relationship Banker level, 1 or more years in a licensed role is preferred.
For the Senior Relationship Banker level, 2 or more years in a licensed role is preferred.

Overview

This position is responsible for building full relationships with mass affluent clients through proactive outreach to an assigned book of business and referrals from bank partners. Strengthens and manages existing relationships through providing financial advice, partnering with investment and insurance specialists to provide goals based planning advice and services. Provides guidance and fulfills on loan and deposit needs, ensuring appropriate banking products and services are aligned to support the customer’s financial goals. This position cultivates strong relationships with branch and business banking teams within a defined bank Area and/or specific market; as well, with mortgage, FCIS and other sales partners to build and manage full financial relationships.

This position can be filled as licensed or non-licensed.

**This position may be filled as a Premier Relationship Banker or a Senior Premier Relationship Banker based on the skills and experience of the selected candidate.

Responsibilities & Qualifications

Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending. Engage with customers, prospects and referral sources through proactive outreach. When appropriate, represents the Bank in the community by attending and participating in civic and community events for the purpose of generating additional business and identifying potential CRA opportunities for the Bank. Engage in sales practices that are aligned to create value for both the customer and the bank. Appropriate partnering, planning and preparation occurs to ensure conversations provide the relevant financial guidance needed to drive informed decisions.
Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Position Specific Skills:

Application of a structured sales process
Providing financial guidance and expertise
Financial literacy
Financial analysis
Credit underwriting
Knowledge of retail banking products and services
Business development
Financial plan conversations
Knowledge of securities products and services

Qualifications:

Premier Relationship Banker Qualifications: Bachelor's Degree and 2 years of experience in Financial services relationship management, retail banking, private banking, or wealth management OR High School Diploma or GED and 6 years of experience in Financial services relationship management, retail banking, private banking, or wealth management

Preferred Area of Experience: 1+ years in a licensed role

Senior Relationship Banker Qualifications: Bachelor's Degree and 4 years of experience in Financial services relationship management, retail banking, private banking, or wealth management OR High School Diploma or GED and 8 years of experience in Financial services relationship management, retail banking, private banking, or wealth management

Preferred Area of Experience: 2+ years in a licensed role

License or Certification Type: Must have or acquire Series 6 or 7, 63, and state specific life insurance licenses within 120 days of hire date. Must complete federal registration and annual renewal as required by the SAFE Act. Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided.

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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About the Company

First Citizens BancShares

Full-service bank offering loans and investments

First Citizens BancShares operates First Citizens Bank, offering a full range of financial services for individuals and businesses. Its products include checking and savings accounts, credit cards, mortgages and auto loans, personal loans, online and mobile banking, wealth management and investment services, insurance, and small business banking. The core product set is accessed via online and mobile platforms, branch networks, and ATM access, with features like online statements, bill pay, direct deposit, and rewards programs. The bank positions itself through a broad suite of banking and financial services tailored to different customer segments such as personal, business, and wealth customers, emphasizing integrated banking experience and customer support. Overall, the goal is to help customers manage money, borrow for major needs (homes, vehicles, education), invest for future goals, and protect their financial security through a range of financial products and advisory services.

Company size: 10,001+
Company stage: IPO
Headquarters: Raleigh, NC
Founded: 1898

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