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Carvana

Online used-vehicle retailer with nationwide delivery

Automotive Maintenance Supervisor

Automotive Mechanical Repair & MaintenancePosted on Nov 10
Full-timeTracy, CA, USAIn-person

About the Job

Requirements

  • A high school diploma or GED equivalent is required.
  • Experience using computers is required.
  • Candidates must be at least 18 years of age.
  • Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process is required.
  • Demonstrated understanding of current reconditioning processes and lean principles is required.
  • A valid, unrestricted driver’s license and a clean driving record for the last three years are required.
  • Candidates must be able to lift up to 60 pounds independently, with most lifting from knee to shoulder height and additional lifting from various levels.
  • Candidates must be able to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull in an environment that may be cold, hot, noisy, and wet, and may have fumes or odors due to vehicle maintenance.
  • Candidates must be able to use safety equipment that may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
  • Candidates must be able to maintain high volume and high-quality content in a fast-paced environment.
  • Candidates must be able to effectively delegate tasks to team members.
  • Candidates must be able to communicate and interact with others effectively in a professional, courteous manner.
  • Candidates must be able to communicate clearly and concisely, both in writing and orally.
  • Candidates must be able to multitask and prioritize effectively.
  • Candidates must be able to resolve complex issues with guidance from others.
  • Candidates must be able to work overtime and on weekends.
  • Candidates must be able to work variable schedules as necessary.

Responsibilities

  • Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting or exceeding production and quality goals.
  • Meet or exceed inventory production goals daily, weekly, and monthly.
  • Oversee the day-to-day activities of the assigned team, identify team strengths and weaknesses, determine improvement opportunities, and take appropriate steps to address them.
  • Engage the assigned team through coaching, development, performance management, feedback, and demonstrations of desired skills.
  • Create a work and team environment that supports positive communication, team cohesion, and adherence to Carvana’s values.
  • Proactively communicate information to team members so they clearly understand expectations, performance measures, and goals.
  • Prevent and resolve conflict among team members.
  • Monitor and ensure adherence to systems, policies, procedures, and performance standards.
  • Review and approve identified mechanical and physical defects in incoming inventory.
  • Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and overall vehicle quality.
  • Train production associates to use quality control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and production delays.
  • Identify and complete repairs effectively and efficiently the first time to minimize rework and production delays.
  • Work conscientiously to reduce the risk of injury to oneself or other team members in the shop due to spills or other preventable hazardous conditions.
  • Manage multiple associates, including ensuring appropriate employee development and performance management.

About the Company

Carvana

Online used-vehicle retailer with nationwide delivery

Carvana runs an online used-vehicle marketplace where customers buy, sell, and trade cars through a nationwide digital inventory and home delivery. It lets buyers complete the entire purchase process online from viewing listings to arranging delivery, with features such as a 7-day money-back guarantee. Selling or trading a vehicle is done online in seconds, streamlining the process with instant offers and vehicle pickup or drop-off options. The service relies on a strong emphasis on convenience and transparency, leveraging technology to simplify car transactions and provide a seamless ecommerce experience. Carvana differentiates itself from competitors by offering a fully online, end-to-end process with nationwide delivery, a no-hassle return policy, and quick online trade-in capabilities, backed by a customer-first approach. The company aims to make buying, selling, and trading cars as easy and transparent as possible for consumers.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Tempe, AZ
Founded
2012

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