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Mercy Medical Center Baltimore

University hospital providing cancer and orthopedics.

Medical Assistant

Clinical Support & Patient AdministrationPosted on Nov 9
Full-timeBaltimore, MD, USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • Five years of experience as a Medical Assistant or EMT-Paramedic is preferred.
  • Experience with medical office administrative duties is preferred.
  • Excellent verbal and written communication is required.
  • Ability to work well in a team and maintain a positive attitude is required.
  • Familiarity with EPIC and Microsoft Office is a plus.
  • Customer-service orientation and commitment to patient care are required.
  • Knowledge of insurance verification, benefits coordination, and the insurance authorization process is required.
  • Ability to travel to hub site locations as needed with reliable transportation is required.

Responsibilities

  • Room patients and obtain vital signs.
  • Enter patient information into the electronic medical record (EMR).
  • Chaperone providers during patient examinations.
  • Assist the physician with fine-needle aspiration thyroid biopsy procedures, including setup and specimen handling.
  • Maintain surgical instruments and transport instruments to Central Sterile (CSS).
  • Process surgical specimens and transport them to Pathology.
  • Maintain and stock exam rooms.
  • Order clinical supplies.
  • Clean and reset exam rooms.
  • Perform hemoglobin A1C patient tests and assist physicians with uploading the results into the EMR.
  • Schedule patient appointments.
  • Answer patient phone calls.
  • Reply to patient in-basket messages.
  • Assist the physician with prescription refills and medication management, and perform prior authorizations.
  • Maintain a clean, organized front-office space.
  • Complete FMLA and disability forms.
  • Provide service and support to patients and visitors.

Desired Qualifications

  • Five years of experience as a Medical Assistant or EMT-Paramedic.
  • Experience with medical office administrative duties.
  • Familiarity with EPIC and Microsoft Office.

About the Company

Mercy Medical Center Baltimore

University hospital providing cancer and orthopedics.

Mercy Medical Center Baltimore provides hospital care with a focus on specialty services, including cancer treatment, orthopedics, and digestive health. It operates as a university-affiliated hospital sponsored by the Sisters of Mercy and serves a diverse patient population using advanced medical technology and a team of expert doctors to deliver treatment and care. The center uses its services, education, and community outreach to help patients through integrated care pathways, including diagnostics, treatment, rehabilitation, and ongoing follow-up. What sets Mercy apart from competitors is its university affiliation, the Sisters of Mercy mission, a 5-star CMS overall rating, and a strong emphasis on patient experience and community outreach alongside high-quality, specialized care. The center’s goal is to provide exceptional healthcare that improves patient outcomes while supporting medical education and using resources to benefit the surrounding community.

Company size
1,001-5,000
Company stage
Not listed
Total funding
$145.4K
Headquarters
Baltimore, MD
Founded
1874

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