Community Coordinator

Your Mission, Should You Choose to Accept It

You’re the person who makes a community feel like a community. As our Community Coordinator, you’ll be right in the middle of the action, bringing events, activities and NextGen and Student programming to life. You’ll work closely with the Connector to create experiences that get people talking, connecting and coming back for more. From welcoming new students to organising events and spotting the next great community idea, you’ll know what’s happening in the hub and, more importantly, who’s making it happen. You’ll build real relationships with students, NextGen participants and local community groups, while keeping the practical side of things running smoothly behind the scenes. 

It’s a role with plenty of room to bring your own ideas, get creative and grow your community-building skills. And since some of the best moments happen outside 9 to 5, so evenings and weekends are sometimes part of the fun.

In Case You Don’t Know Who We Are

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly - be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set to go global.

What You’ll Do

• Bring NextGen and Student programming to life, from planning and coordination to the actual event.
• Build genuine relationships with students, NextGen participants and local community groups.
• Welcome, onboard and activate new students and NextGen members throughout their journey.
• Organise events and activities that give people a reason to connect, stay and come back.
• Spot opportunities to create more engagement and turn good ideas into real community moments.
• Keep track of attendance, feedback and engagement, and share useful insights with the Connector.
• Work closely with the wider hub team to make sure community activities run smoothly.
• Support the Connector with the day-to-day delivery of the hub's community programme.

What You’ll Have

• You have 1-2 years of experience in community building, events, programming or a similar people-focused role.
• You bring strong organisational skills and can keep several moving parts under control.
• You have excellent communication and people skills, and genuinely enjoy meeting new people.
• You bring a creative mindset and naturally keep an eye out for new trends, ideas and ways to get people involved.
• You have a hands-on attitude and are just as happy talking to members as you are sorting out the practical details behind an event.
• You can work independently while staying closely connected with the Connector and wider hub team.
• You are comfortable with admin, data and reporting, and speak both the local language and English fluently. Any additional languages are a bonus.

What We Offer

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
• The chance to learn and grow in your role with the potential for future growth
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.