Senior Consultant @ Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Help us transform and bring innovation to Drug Safety and Pharmacovigilance!

Veeva is looking for senior system implementation experts to join the Professional Services team and lead implementations of our Vault Safety solution. We want innovative thinkers with deep domain expertise who are ready to challenge the status quo with new technology.

As a key member of our Professional Services team, the Senior Consultant – Safety & PV SME will work side-by-side with customers and our solution architects to implement Vault Safety. In this role, the candidate will lead the overall delivery of Vault Safety for our customers. They will define and drive business processes, lead the project team in delivering the solution, and guide our customers throughout the implementation programs.

This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You’ll Do

Lead life sciences customers in the rapid configuration and implementation of Vault Safety
Define strategies, business processes, and implementation program(s) for deploying Vault Safety across an organization
Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams
Project management includes resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders
Mentor project team and junior consultants
Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)
Ensure customer success from beginning to end of the engagement lifecycle
Assist presales/sales teams in defining scope, cost, and estimations

Requirements

8+ years of life sciences industry experience, with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry
Experience implementing, supporting, or administering business/IT operations with safety databases like ARISg (LifeSphere), ARGUS, and/or other GxP software solutions
Self-starter and motivated individual with the proven ability to work independently in a dynamic environment
Proven ability to manage diverse customers and /or stakeholders and ensure project delivery to a high degree of satisfaction
Ability to quickly understand customer requirements and create corresponding solution designs
Strong knowledge of Drug Safety and Pharmacovigilance processes and regulations
Proven experience defining global business processes for safety
Good understanding of global regulations and related business processes
Excellent verbal and written communication skills
Ability to thrive in an ambiguous / start-up environment as the business develops and scales
Ability to travel up to 50% (no current travel due to COVID)
Qualified candidates must be legally authorized to be employed in the United States. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position

Nice to Have

Life Science, computer science, or related degree
Hands-on implementation experience with safety databases like ARISg or ARGUS
SaaS/Cloud experience
Experience in demonstrating software applications in product pre-sales
Locality to major life sciences customer hub (NJ; Boston, MA; San Francisco, CA; Philadelphia, PA; Chicago, IL, RTP NC)

Perks & Benefits

Flexible PTO
Allocations for continuous learning & development
Health & wellness programs

#LI-Remote

#BI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected]. Position may not be eligible for remote work in Colorado.

What You’ll Do

Requirements

Nice to Have

Perks & Benefits

6 month growth

1 year growth

2 year growth

Benefits