INACTIVE
Full-Time
New York City
Meatpacking, Studio Manager
Posted on 4/18/2024
Needle piercing and trendy earring retail
Consumer Goods
Compensation Overview
$80,000Annually
+ Bonus + Equity + Relocation Assistance
Junior
New York, NY, USA
Required Skills
Sales
Requirements
- 2 years of comparable Manager experience (Store Manager, General Manager, Studio Manager); experience with jewelry, piercing, retail services or services is a plus
- Availability: 40 hours per week across five shifts, inclusive of weekdays and weekends (no overnights!)
- Comfortable standing for extended periods of time up to 8+ hours
- Able to lift, carry, and move at least 20 lbs
- Must be able to handle chemicals safely
- Leader in change management with proven expertise in effectively managing and developing a team of 7+ employees; experience with specialized skill employees preferred
- Driven, creative problem solver that consistently acts with integrity and speaks up
- Owner’s mindset, with the ability to approach feedback and problems with a positive attitude
- Ability to be scrappy, organized, and navigate dynamic change by leveraging tools and resources creatively
Responsibilities
- Accountable for the Studio’s overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for Studio team
- Analyzes business reporting to identify opportunities in key business metrics and communicates and develop the team’s understanding of each to achieve sales plan
- Welcomes and educates guests to the unique Studs’ piercing and personalized brand experience
- Implements ands trains to service recovery best practices and identifies and escalates client feedback through studio reviews to improve the overall Studio experience
- Owns Studio scheduling within labor allocations and audits for payroll accuracy
- Uses divisions of responsibilities to delegate ownership of work to the management team, and follows-up routinely to ensure completion
- Be well-versed in the piercing operating procedures to ensure guest experience, work safety, and record keeping standards are met
- Prioritizes Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures
- Creates a sense of belonging and strong team morale through trust and collaboration
- Owns recruiting, ensures successful onboarding via training, and leverages coaching and feedback to continually develop a diverse Studio team
- Navigates employee relations thoughtfully and timely with cross-functional partnership
Studs offers an innovative ear piercing experience, providing expert needle piercing services and a diverse range of on-trend earrings. The company focuses on Earscaping, combining consultative piercing services with a wide assortment of accessibly priced earrings.
Company Stage
Series B
Total Funding
$54.8M
Headquarters
New York, New York
Founded
2019
Growth & Insights
Headcount
6 month growth
↑ 18%1 year growth
↑ 30%2 year growth
↑ 86%INACTIVE