Interface and Stakeholder Coordination Manager

Job Description

Position Overview:

The Interface & Stakeholder Coordination Manager shall report to the Project Director / Project Head and serve as the PMC lead for interface management, stakeholder engagement, approvals management and external coordination across the airport development project.

The role shall be responsible for establishing and implementing project-wide interface and stakeholder management frameworks, ensuring seamless coordination among the Employer, Airport Operator, Regulatory Authorities, Utility Agencies, Government Departments, Airlines, Security Agencies, Consultants, Contractors and other stakeholders. The position shall proactively manage project interfaces, facilitate timely decisions and approvals, resolve cross-functional issues, mitigate stakeholder-related risks and support smooth delivery of design, construction, testing, commissioning and operational readiness activities.

The Interface & Stakeholder Coordination Manager shall act as the central coordination point for all internal and external stakeholders, ensuring that interface issues do not adversely impact project schedule, cost, quality, operational continuity or overall project delivery objectives.

Key Responsibilities:

Interface Management

• Develop, implement and maintain the Project Interface Management Plan and Interface Register.
• Identify, monitor and manage internal and external interfaces across design, construction, operations, testing, commissioning and handover phases.
• Ensure effective coordination between terminal, airside, landside, utility and operational packages.
• Proactively identify interface conflicts, dependencies and implementation risks and facilitate timely resolution.
• Monitor interface closure status and ensure accountability across all project stakeholders.

Stakeholder Management & Coordination

• Act as the primary coordination point between the Employer, Airport Operator, Consultants, Contractors and external agencies.
• Develop and maintain the Stakeholder Engagement Plan and Stakeholder Register.
• Facilitate stakeholder meetings, workshops, coordination reviews and decision-making forums.
• Track stakeholder commitments, approvals, action items and key deliverables through closure.
• Develop strong working relationships with all project stakeholders to support timely delivery.
• Regulatory Approvals & External Agency Coordination
• Coordinate with regulatory authorities, statutory agencies, utility providers and government departments for approvals, permits and clearances.
• Manage interfaces with DGCA, AAI, BCAS, CISF, Airlines, Fire Authorities, Environmental Authorities and other regulatory bodies, as applicable.
• Facilitate resolution of approval-related issues and expedite decision-making processes.
• Monitor status of approvals and identify risks that may impact project delivery.

Risk Management & Issue Resolution

• Identify stakeholder, interface and approval-related risks and develop mitigation measures.
• Resolve cross-functional coordination issues and escalate critical matters to Project Leadership.
• Facilitate collaborative resolution of technical, operational and commercial interface matters.
• Support implementation of mitigation and recovery measures to avoid project delays and disruptions.
• Operational Readiness & Project Delivery Support
• Support testing, commissioning, operational readiness and phased handover activities.
• Coordinate operational interfaces between ongoing airport activities and project implementation works.
• Ensure stakeholder requirements are incorporated into project planning and execution.
• Facilitate coordination necessary for seamless integration of completed facilities into airport operations.

Governance, Monitoring & Reporting

• Maintain interface registers, stakeholder logs, approvals trackers, issue registers and action trackers.
• Develop stakeholder dashboards, interface reports and executive management updates.
• Establish communication protocols and reporting frameworks across project participants.
• Support governance reviews, steering committee meetings and executive presentations.
• Ensure transparency, accountability and effective information flow across all stakeholders.

Qualifications

Qualifications & Experience:

• Bachelor's Degree in Engineering/Architecture/Construction Management/Project Management or related discipline.
• Master's Degree in Management/Infrastructure Management or Project Management preferred.
• Overall 15-20 years of professional experience in project management, stakeholder management, approvals management or interface coordination.
• Minimum 10 years of experience in aviation projects involving airport terminal buildings, airside works, landside infrastructure, utilities and airport support facilities.
• Proven experience in managing complex multi-stakeholder environments involving airport operators, regulatory authorities, consultants, contractors, government agencies and utility providers.
• Experience in PMC, EPC, Design-Build or Client-side project management environments.
• Strong understanding of airport development processes, statutory approvals, utility coordination and operational interface requirements.
• Experience in at least one Greenfield or Brownfield airport project of minimum 10 MPPA capacity involving terminal, airside or major airport infrastructure works preferred.

Additional Information

Key Competencies:

• Proven leadership in interface management and stakeholder coordination for large airport or infrastructure projects.
• Strong expertise in stakeholder engagement, approvals management and multi-agency coordination.
• Comprehensive understanding of airport development, operational interfaces and brownfield airport project challenges.
• Strong capability in managing complex interactions among airport operators, contractors, consultants, authorities and utility agencies.
• Expertise in regulatory approvals management, coordination strategies and stakeholder communication frameworks.
• Strong analytical, problem-solving, negotiation and conflict-resolution capabilities.
• Experience in risk assessment, interface monitoring and mitigation planning.
• Proficiency in digital coordination systems, dashboards, stakeholder tracking tools and project management platforms.
• Excellent communication, presentation, relationship management and facilitation skills.
• Strong governance, organizational and multidisciplinary coordination capabilities.
• Experience in data-driven monitoring, issue tracking and performance reporting.
• Demonstrated ability to manage competing stakeholder priorities, resolve complex coordination challenges and support successful project delivery within programme, budget, quality, safety and operational constraints.

.AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.