Adoreal

SaaS platform linking consumers, clinics, partners

Patient Sales Coordinator - Plastic Surgery

Account ExecutiveUpdated on Nov 10

Full-timeBaltimore, MD, USANo salary listed

About the Job

Requirements

Have 3–5 years of proven success in sales, plastic surgery, aesthetics, luxury hospitality, high-end retail, or another relationship-based sales role.
Have a track record of meeting or exceeding sales or revenue goals.
Be comfortable discussing money and guiding patients toward a decision.
Persist in following up without being pushy.
Build rapport with affluent, discerning clients using emotional intelligence.
Have excellent written and verbal communication and strong organizational skills.
Have experience with a customer relationship management or practice-management system.
Comply strictly with HIPAA requirements because the role has extensive access to protected health information.

Responsibilities

Own the patient relationship from initial inquiry through consultation, deposit, and surgical scheduling.
Learn each patient's goals, motivations, and concerns, and present the surgeon and practice in a compelling, authentic way.
Lead financial conversations, including surgical fees, deposits, payments, and financing options.
Address objections around price, timing, fear, or family concerns, and confidently ask for the business.
Manage a large pipeline with consistent, personalized follow-up, including re-engaging past consultations and unscheduled leads.
Meet consultation-to-surgery conversion and revenue goals.
Document all patient interactions in the customer relationship management or practice-management system.
Partner with surgeons and clinical staff to ensure a seamless transition from consultation to surgery and post-operative care.

Desired Qualifications

Plastic surgery or aesthetics experience is preferred.
A bachelor's degree is preferred; equivalent sales or industry experience will be considered.

Patient Sales Coordinator- Plastic Surgery

Adoreal · Baltimore, United States · Full-time · Posted 2026-11-09

Workplace: on_site

Department: Partner

Description

WHO WE ARE

Adoreal is a fast-growing vertical SaaS company that partners with cosmetic surgery clinics nationwide to expand and grow their practices.
We provide the operational, marketing, and growth infrastructure that empowers surgeons to focus on what they do best: delivering exceptional patient care and outcomes.
By combining innovative business strategies with world-class clinical talent, Adoreal enables clinics and surgeons to thrive in today’s competitive elective medicine landscape.

About the Role
The Patient Sales Coordinator guides prospective plastic surgery patients from first inquiry through consultation and surgical booking. This is a relationship-driven sales role for someone who can close without making patients feel "sold." You'll build trust quickly, address concerns with confidence, and become each patient's trusted advocate throughout their surgical journey.

Success is measured by results: consultation-to-surgery conversion, surgical revenue, follow-up, referrals, and an exceptional patient experience.

This is a full-time, on-site position located in Baltimore, Maryland.

What You'll Do

Own the patient relationship from initial inquiry through consultation, deposit, and surgical scheduling
Learn each patient's goals, motivations, and concerns, and present the surgeon and practice in a compelling, authentic way
Lead financial conversations, including surgical fees, deposits, payments, and financing options
Address objections around price, timing, fear, or family concerns, and confidently ask for the business
Manage a large pipeline with consistent, personalized follow-up, including re-engaging past consultations and unscheduled leads
Meet consultation-to-surgery conversion and revenue goals
Document all patient interactions in the CRM or practice-management system
Partner with surgeons and clinical staff to ensure a seamless transition from consultation to surgery and post-op care

Requirements

Who We're Looking For

3–5 years of proven success in sales, plastic surgery, aesthetics, luxury hospitality, high-end retail, or another relationship-based sales role
A track record of meeting or exceeding sales or revenue goals
Comfort discussing money and guiding patients toward a decision
Persistence in following up without being pushy
Strong emotional intelligence and the ability to build rapport with affluent, discerning clients
Excellent written and verbal communication and strong organizational skills
Experience with a CRM or practice-management system
Plastic surgery or aesthetics experience preferred
Bachelor's degree preferred; equivalent sales or industry experience will be considered

Additional Details

This role has extensive access to protected health information (PHI) and requires strict compliance with HIPAA.
Occasional evening or weekend work may be required based on patient needs and practice events.

Apply

Apply at Adoreal

About the Company

Adoreal

SaaS platform linking consumers, clinics, partners

Adoreal is a SaaS platform that connects consumers, aesthetics clinics, and industry partners to shape the consumer-led aesthetic journey. The product helps clinics run their business with tools like electronic medical records, online booking and payments, and data insights to streamline operations and improve patient satisfaction. For consumers, the Adoreal app offers a personalized, interactive experience from initial interest to post-treatment care, building confidence and trust. The company differentiates itself by integrating clinic operations with a consumer-facing app and a network of partners to remove barriers, increase transparency, and drive growth for partner clinics. The goal is to make aesthetics more accessible, transparent, and empowering for all participants in the ecosystem.

Company size: 51-200
Company stage: Early VC
Total funding: $11.9M
Headquarters: Chicago, IL
Founded: 2022

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