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Tenstorrent

Designs AI chips and licenses processor cores

Infrastructure Operations Engineer / SRE

Site Reliability EngineeringUpdated on Nov 10
Full-time

About the Job

Requirements

  • Experience in site reliability engineering, infrastructure operations, systems administration, production support, or a related technical operations role.
  • Comfort working with Linux systems and server infrastructure, with strong troubleshooting skills and a methodical approach to investigating unfamiliar issues.
  • Familiarity with monitoring, alerting, dashboards, and system health metrics, including distinguishing actionable incidents from routine fluctuations.
  • Experience maintaining technical documentation, operational procedures, and troubleshooting runbooks.
  • Ability to communicate clearly, collaborate, take ownership of issues, follow through on escalations, and identify reliability improvements.

Responsibilities

  • Monitor the availability, performance, and capacity of infrastructure across servers, compute clusters, and supporting systems, investigating alerts and anomalies as they arise.
  • Triage incidents by assessing severity and impact, gathering diagnostic information, escalating issues to the appropriate engineering teams, and tracking them through resolution.
  • Develop, maintain, and execute operational runbooks for troubleshooting, incident response, system recovery, and routine maintenance.
  • Improve monitoring, dashboards, and alerting to increase infrastructure visibility, reduce alert noise, and enable earlier detection of potential failures.
  • Analyze recurring incidents and operational gaps, collaborating with infrastructure and engineering teams to identify root causes, improve recovery procedures, and prevent repeat issues.

Desired Qualifications

  • Hands-on experience supporting infrastructure behind AI compute platforms, including servers, compute clusters, and large-scale systems.
  • Understanding of Linux, hardware management, networking, storage, and hardware-software interactions in production environments.
  • Expertise in monitoring and observability tools, incident management, root-cause analysis, and infrastructure reliability practices.
  • Practical scripting and automation skills using Python, Bash, and Ansible to streamline troubleshooting and routine operations.
  • Experience collaborating with infrastructure and engineering teams to improve operational maturity, strengthen incident response, and build reliable, scalable AI compute infrastructure.

About the Company

Tenstorrent

Designs AI chips and licenses processor cores

Tenstorrent designs AI processors and computing systems for developers, enterprises and chip designers that want control over their hardware. Its Galaxy servers connect multiple AI processors to run language models, video generation and other workloads across larger systems. The company sells accelerator cards, workstations and servers, and licenses RISC-V CPU designs and Tensix AI cores for customers to incorporate into their own chips. Its software compilers translate models from popular machine learning frameworks into programs for Tenstorrent hardware. Founded in 2016, it operates from offices in the United States, Canada, Europe and Asia.

Company size
501-1,000
Company stage
Late Stage VC
Total funding
$2.8B
Headquarters
Santa Clara, CA
Founded
2016

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