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Fletcher Jones Automotive Group

Luxury car retailer offering financing

Automotive Dealership Sales Manager

Retail Store ManagementPosted on Nov 10
Full-timeBeverly Hills, CA, USA$164.5k - $180.9k /yrIn-person

About the Job

Requirements

  • Previous automotive retail sales experience, including demonstrated success in a sales leadership or management role.
  • Proven ability to lead, motivate, coach, and develop a high-performing sales team.
  • Strong understanding of automotive sales operations, vehicle pricing, deal structuring, inventory management, and dealership profitability.
  • Ability to analyze sales performance, establish goals, and implement strategies to improve results.
  • Strong negotiation, decision-making, and problem-solving skills with sound business judgment.
  • Excellent communication, interpersonal, and customer relationship management skills.
  • Proficiency with dealership management systems, customer relationship management platforms, and Microsoft Office applications.
  • Strong organizational skills with the ability to manage competing priorities in a fast-paced retail environment.
  • Commitment to professionalism, integrity, accountability, and delivering an exceptional customer experience.

Responsibilities

  • Lead, coach, and develop Sales Consultants to achieve individual and departmental sales, profitability, and customer satisfaction objectives.
  • Manage daily showroom operations, including customer traffic, sales appointments, lead management, and sales team activities.
  • Establish, monitor, and evaluate sales goals, forecasts, closing ratios, gross profit, and other key performance indicators.
  • Structure and negotiate vehicle transactions, including pricing, trade-in values, and deal approvals, while maximizing profitability and maintaining customer satisfaction.
  • Monitor sales activity, customer relationship management system utilization, customer follow-up, and prospecting efforts to ensure opportunities are effectively managed.
  • Partner with dealership leadership to manage vehicle inventory, identify sales trends, and support inventory availability and turnover objectives.
  • Resolve escalated customer concerns and support a positive purchasing experience consistent with dealership and manufacturer standards.
  • Ensure sales activities, documentation, and transactions comply with applicable regulations, manufacturer requirements, and dealership policies.

About the Company

Fletcher Jones Automotive Group

Luxury car retailer offering financing

Fletcher Jones Automotive Group is a luxury automotive retailer in the United States. It sells new and pre-owned luxury vehicles from brands such as Mercedes-Benz, Audi, and Porsche, and backs these sales with financing, leasing, maintenance, and parts services. The group also runs a Business Development Center that handles online communications and concierge services like vehicle pickup and delivery and virtual test drives. What sets Fletcher Jones apart is its long family history and its guest-focused service model, which treats customers like five-star-hotel guests, along with a deliberate focus on core markets, strategic portfolio management, and a track record of operating premier luxury dealerships. Its goal is to provide a premium, seamless car-buying and ownership experience while expanding its presence in established luxury markets and maintaining high service standards.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Newport Beach, CA
Founded
1946

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