Technical Control Facility Technician 1

Overview

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

The Technical Control Facility (TCF) Technician operates, monitors, secures, and controls the physical, data link, network, and transport layers of strategic and tactical communications including connectivity to local and wide area networks, end-to-end telecommunications and circuit switching systems, long-haul transmission, and the global information grid.

The position performs, coordinates, and supervises their design, configuration, operation, restoration, and improvements to include organizing and ordering of proper equipment necessary. The role analyzes their capabilities and performance, identifies problems, and takes corrective action.

The TCF Technician operates, maintains, and troubleshoots various cryptographic equipment. The position fabricates and installs various cable assemblies when needed. The role performs facility self-inspections to ensure safety within the workplace as well as organization of equipment and cabling.

The Technical Control Facility (TCF) Technician directs troubleshooting and makes operational adjustments to technical control and telecommunication transmission equipment to include but not limited to Promina systems (200/800), various modems (Canoga Perkins and PairGain), and various patch panels (DSX and ADC K-Patch). The position works in conjunction directly with various other sections to include, but not limited to, Network/Systems Administrators, Outside Plant, and CISCO Call Manager.

This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!

You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position.

Responsibilities

• Operates processor assisted diagnostic and control equipment and software to perform network, technical, and configuration control, surveillance, and security.
• Monitors status and performance of transmission and switching systems, local and wide area networks, and subscriber equipment.
• Operates test equipment to verify end-to-end circuit, system, and network signals meet minimum standards.
• Operates and monitors various network management hardware and software to ensure compliance with security standards and service levels.
• Configures circuits, trunks, links, and systems based on standards, traffic patterns, and results of quality assurance tests IAW with DISA regulations.
• Performs circuit, trunk, link, and system patching and cross connecting to establish, sustain, and restore service.
• Isolates failures and outages, performs operational adjustments, and troubleshooting circuit, trunks, links, and system equipment.
• Operates, maintains, and troubleshoots various cryptographic equipment to test, reset, and rekey.
• Directs and coordinates TCF configuration, operation, security, restoration, and improvements. Communicates with subscribers, contractors, lateral agencies, and higher headquarters using secure and unsecure voice, data, electronic mail, web, or facsimile communications to schedule down-time and quality assurance tests, configures circuits, systems, and networks based on standards, traffic patterns, and results of quality assurance tests.
• Performs other duties and assignments assigned.

Qualifications

Security Clearance:

• The position requires an active Secret Clearance.

Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required

• High School diploma or GED required, some college preferred. 
• Cardiopulmonary Resuscitation (CPR) - provided by contract.

Experience: 

• Requires a minimum of 6 years’ operating experience in military technical control.
• Facility or civilian equivalent within the last 10 years.TCF controllers are required to have a minimum of three years of experience working with Integrated Digital Network Exchanges (IDNX), specifically the Promina 200 and 800 systems.
• Must be able to work rotating shift schedules which provide 24-hour day/7-day week coverage.
• Must be familiar with DISA operations circulars, DOD circuit actions and TSO/TSR processing requirements.
• Must be familiar with Remedy Action Request System for trouble tickets reporting, and various encryption devices, i.e. KG-84A, KG-175, etc., including device substitution, keying and re-keying.
• Experience with a customer service-oriented company.

Skills & Technology Used:

• Proficiency in using a computer - desktop or laptop.
• Proficiency in using Microsoft productivity software.
• Proficiency in using Email client software.
• Serves as the DISA Node Site Coordinator and performs necessary duties as assigned by DISA.
• Provides technical assistance and training to system users.
• Perform trend analysis on outages and performance.
• Provides Tier 1 technical support to customer via phone, email, or remote management software.
• Performs other duties and assignment as required.
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Working Environment:

• The work environment will be 95% indoors and 5% outdoors.
• The outdoor work environment may exceed temperatures 100° F. Candidate must be able to physically withstand extreme heat.

Physical Requirements:

• Must be capable of lifting, pushing, and pulling items weighing up to 50 lbs.
• Must be capable of wearing Personal Protective Equipment (helmet and plated vest) which can weigh 25 to 40lbs, for extended periods of time.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

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