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Bertelsmann

Global media, services, and education conglomerate

Outbound Supervisor

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeShepherdsville, KY, USANo salary listed

About the Job

Requirements

  • Three years of supervisory experience or equivalent work experience.
  • Three years of experience in a warehouse management system environment.
  • Experience with inventory research.

Responsibilities

  • Supervise and manage the labor and equipment of the pick, pack, and ship operation.
  • Ensure on-time completion and maintain order quality to meet customer requirements.
  • Oversee direct shipping, picking, packing, and traffic.
  • Supervise and coordinate employee activities.
  • Receive materials.
  • Transfer materials.
  • Hire and ensure proper training of new employees for the picking, packing, and shipping departments.
  • Ensure procedures for the control tower are current and followed for existing and new customers.
  • Manage employee performance using key performance indicators.
  • Document and update procedures and ensure quality processes are followed.
  • Maintain departmental supplies and equipment levels.
  • Monitor and follow customer requests and vendor-specific shipping requirements.
  • Update and maintain Kronos and metrics in Excel as they relate to warehouse management system reporting.
  • Monitor picking, packing, and shipping functions on the floor.
  • Ensure shift-end procedures for all shipping systems and floor close-outs are completed.

Desired Qualifications

  • A bachelor’s degree.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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