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Travelers

Insures homes, cars and businesses through agents

Director Sales Enablement - Multiple Teams

Sales OperationsPosted on Nov 6
Full-timeHybrid

About the Job

Requirements

  • At least three years of field sales, sales effectiveness, sales enablement, or closely related experience.
  • Five or more years of insurance, marketing, or sales experience.
  • Managerial and leadership experience at both strategic and tactical levels.
  • A bachelor's degree or business equivalent.
  • Ability to translate technical language into layman's terms and vice versa.
  • Experience leading and influencing people and processes.
  • Experience building sales onboarding and development programs.
  • Functional knowledge of Commercial Lines products and services.
  • Technical sales and marketing skills, with a deep understanding of selling through intermediaries and distributors.

Responsibilities

  • Influence and drive effective BI Sales strategies, best practices, and cultural and behavioral attributes that support sales and business success through partnerships with AVP, Sales Enablement, Field Execution Leadership, Sales, and Underwriting Directors, as well as Sales and Account Executives; execute the strategy through operational plans.
  • Manage sales management capabilities that inspect sales process quality and prioritize opportunities for improvement; work across the division to identify sales process bottlenecks and inconsistencies; facilitate continuous process improvement, including feedback and user groups.
  • Monitor the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization; recommend revisions to existing reports and assist in developing new reporting tools.
  • Model behaviors that foster high performance, learning, and engagement through collaboration and influence; support field directors in sales coaching discipline with best practices; develop and document sales best practices and related materials for field execution.
  • Support and coordinate sales development venues and communication media, including partnership with Field Implementation Leads, Sales Executive and Account Executive Councils, Sales Director and Managing Director calls, sales meetings, and subject matter expert panels; manage and maintain the internal communication platform for best practices, processes, technology, and reporting, including Sales Playbook, Salesforce, and Seismic/Lessonly; manage measures of point-of-sale success, sales plan effectiveness, and customer satisfaction.
  • Support implementation of Salesforce and other technologies for field sales and underwriting teams; work with BI Sales leadership to optimize technology investments.
  • Coordinate marketing, communications, and training content to ensure it presents the organization's story cohesively and aligns with the sales activation approach.
  • Drive countrywide adoption of sales best practices to improve sales execution and consistency.
  • Help shape organizational and cultural strategies supporting ongoing innovation and change.
  • Act as a sales subject matter expert and recommend innovative solutions to cross-functional business partners.
  • Perform other duties as assigned.

About the Company

Travelers

Insures homes, cars and businesses through agents

Travelers insures businesses, homeowners and drivers, mostly in the United States, with smaller operations in the United Kingdom and Ireland. Its Business Insurance unit covers companies of every size with policies such as workers' compensation, commercial property and commercial auto, while Bond & Specialty Insurance covers executive liability, cyber and fidelity risks. Personal Insurance protects individuals' homes, cars and valuables. Travelers sells mostly through independent agents and brokers, and it earns money from premiums and from investing the reserves it holds to pay future claims. The company traces its roots to 1853 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1853

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