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The Salvation Army

Christian social services nonprofit

Direct Support Staff

Residential & Direct SupportPosted on Nov 5
Full-timeGlendale, Queens, NY, USA$16 - $23In-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Excellent oral and written communication skills are required, along with the capacity and willingness to learn to use computer systems.
  • AMAP Certification, SCIP-R, CPR, and First Aid are preferred.
  • A valid driver's license is required, and the employee must be able to drive a large vehicle, including a wheelchair-accessible or 15-seat van.
  • The employee must demonstrate respect and consideration for the residents served.
  • The employee must demonstrate teamwork and professional conduct consistent with agency standards.
  • The employee must be aware of and sensitive to the cultural and socioeconomic characteristics of the population served.

Responsibilities

  • Provide and ensure a safe, clean, normalized, home-like environment at all times, and inform the Program Manager of physical plant needs.
  • Promptly inform the Program Manager or Assistant Program Manager of serious incidents or violations of individuals' or staff rights, in accordance with established policies.
  • Develop residents' Activities of Daily Living (ADL) and Independent Living Skills (ILS).
  • Maintain and submit timely, accurate records and reports on individuals' development status, progress, and related information, including daily goal data, monthly progress notes, summaries, and other required reports.
  • Implement treatment plans by training residents in specified performance areas, including activities of daily living, food planning and preparation, cooking, house and room maintenance, budgeting and money management, recreation, and leisure activities.
  • With appropriate training and supervision, administer medication as assigned and in compliance with management, medical, and nursing policies and procedures.
  • Communicate relevant individual and program issues to staff and supervisors verbally and in writing, including through incident reports and the residence log book, to support continuity of care and efficient operation; read the residence log book daily.
  • Participate in interdisciplinary treatment meetings and regularly scheduled individual reviews as required.
  • Maintain ongoing knowledge of each individual's medical, psychological, cognitive, and social needs and ensure programming is appropriate to those needs and treatment goals.
  • Immediately report observed or known deficiencies, inability to provide habilitation services, abuse, and facility problems—including physical plant and safety issues—to management.
  • Maintain a clean environment inside and periodically around the exterior of the facility, including cleaning rooms, bathrooms, and the kitchen, doing laundry, and emptying garbage.
  • Assist with transporting individuals to and from programs, community inclusion activities, medical appointments, home visits, and other activities as needed.
  • Complete the Staff Information Entry Form when escorting individuals to medical appointments.
  • Provide habilitation services to each individual as prescribed in their service plans, including CFA, Individual Service Plan, and Habilitation Plan.
  • Assist individuals as needed with skill development in activities of daily living, domestic living, recreation, and socialization.
  • Ensure assigned individuals' nutritional needs are met according to prescribed diets and assist with feeding as necessary.
  • Organize, assist with, supervise, and when necessary prepare meals for individuals.
  • Take responsibility for agency or individual funds personally assigned for individual or program purchases.
  • Assist with escorting individuals to medical appointments as needed.
  • Meet attendance standards for assigned shifts as directed by the Assistant Program Manager or Program Manager.
  • Successfully complete and pass medication certification courses and demonstrate continued proficiency in medication administration in accordance with established policies.
  • Perform related duties assigned by the Assistant Program Manager or Program Manager.

Desired Qualifications

  • AMAP Certification, SCIP-R, CPR, and First Aid are preferred.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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