L&D Lead @ Braze | Simplify Jobs

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

The Talent Development team is responsible for building, sustaining and measuring capacity across the organization by creating a culture of continuous learning. We design and deliver programs to elevate leadership, strengthen individual performance and help teams collaborate effectively. We are looking for a L&D Lead to provide specialist expertise by identifying, designing and facilitating world class learning and development initiatives that build our capabilities and drive growth. You will also represent the Talent Development team in our EMEA region and understand the value in developing strong relationships with our leaders.

Responsibilities:

Work closely with key stakeholders in developing, designing and facilitating L&D programmes across the business
Produce learning analytics and reports to provide insights on learning impact and inform decisions for upcoming program improvements
Manage learning program workstreams, timetables, communications, scheduling, logistics and follow-ups
Assist in conducting business and learning skills development needs analysis to help inform strategies or frameworks for lawyer-specific L&D programs.
Simplify complex learning content into easy to understand and clear learning experiences
Assist in the maintenance and refinements of Braze LMS ensuring proper functionality, user support and management of course catalog, enrollments and reporting
Adapt delivery methods and content based on the audience, training objectives, and feedback to maximize effectiveness and business impact
Serve as a representative and advocate of the Talent Development team while building relationships and forging partnerships with managers and leaders to help identify and meet learning and development needs.
Serve as the key TD liaison between EMEA and APAC regions to provide vILT training and respond to stakeholders needs and concerns

WHO YOU ARE

You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company! Specifically, you have:

5+ yrs of professional experience
Experience using and rolling out learning management systems Sufficiency in various learning methodologies and assessment strategies - and can make these relatable for our employees
Proven experience in instructional design, adult learning principles, and facilitation
Strong analytical and problem-solving abilities to assess training needs and measure training effectiveness
Familiarity with data visualization methods - including principles, methods, and applications: texture and color mapping, data representation, graphs, and word clouds
Ability to work effectively in a team-based, collaborative environment while also working autonomously and taking ownership of projects
Excellent communication and presentation skills, both written and verbal
Strong relationship building skills
Portfolio of work ideal but not required

WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
Community engagement opportunities throughout the year, including an annual company-wide Volunteer Week
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.
Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We’re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

L&D Lead

Braze

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